Hyundai of Athens

4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Absolutely DISGUSTED!!!
0
Djb2282 on 10/28/2016

Best Ever - Love my Car!!
5
SonataSport1 on 10/23/2016
Customer Service: 5 Friendliness: 5 Overall Experience: 5

Purchased a 2017 Sonata Sport. This was the easiest car purchase we have ever made. We had picked a few cars on the lot that we were considering on Sunday and went back on the weekend and were met by Salesman Tim Dealz. After discussing the pros and cons of those cars, Tim took us to one that we had not even seen. The Sonata Sport had everything we wanted!! We left with it and couldn't be happier. This car has the smoothest ride!! It's extremely comfortable and very sporty. If you are looking for a new car I urge you to visit Tim at Athens Hyundai and take a test drive!

Best experience at any dealership
5
Brusciaj on 10/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I Am 19 years old and have to so many dealerships to buy my first car. Every single one did the exact same thing as the last. First had me look at a i was interested tell me i can get it for the amount im wanting to pay run a credit check tell me i cant get for the monthly paynents i desire then try to get me into a new 2017 car. I walked into this Hyundai dealership with my mother and we both got a warm welcome by Tim Dealzwe explained our situation and our previous experiences with other dealerships and he promised to make the process as quick and painless as possible, which he did. He was very efficient,quick, knowledgeable, funny and overall just a pleasure to work with, and after doing a credit check we met the salse manager Ms.Patricia Cheeks who was absolutely fabulous super friendly, great personality, and overall just puts out positive vibes. Tim and ms.Pat did theyre best to find a car within my budget and did unlike most dealerships who come back and tell you that you can get for an extra 100 dollars a month more than you expected these two found acar that would hopefully work in my budget and after a little bit hey came back telling me i can get the car for what i want i wanted to pay without trying to hassel me or lush me into something newer i would highly recommend this dealer ship and even more so recomend you speak to Tim Dealz and Ms.Patricia Cheeks aka Ms.Fabulous

they sent no survey to review them
1.2
jacqui123 on 09/13/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 2 Pricing: 1 Overall Experience: 1

I took my car to them because the car would not excelerate when I mashed on the gas and the air conditioner was not working. I took my car in on a Tuesday or a Wednesday. They called me after they looked the car over (2001 sante fe) and told me the engine probably needed a sensor and brushes for the ac. Friday I get a call from the Service dept manager saying that the condensor was bad and it turned out not to be the brushes and he then quoted me a higher price. He told me parts for ac had to ordered. The the next week I got a call and I was told that it was not the sensor for the engine and that it was the catalitic converter and again it had to ordered and again the price went up a lot. The next week comes and the service manager calls and said that he would take a 100 dollars off my bill at my request and he would send the car out to another shop because the other shop could do the catalitic converter cheaper. In the middle of the second week it was now two weeks that they had my car. I got my car back and the gas tank was completely on empty. I drove accross the stree to fill up on gas and when I was leaving the gas station I turned the ac on and it worked poorly and I drove another two miles and it did not work. I returned to the dealership and he said the part must be faulty and told me to return with the car Monday morning and I could wait while they fixed it. I also complained that they gave me back my car on completely empty and I had origionally left the car with them with a quarter of a tank. They replaced the faulty part they had put on the air conditioner. I pick up my car again and the ac came on and after driving for 15 minutes it decreased in how cold the air was. I again took it back and the repairman told me in front of the salesman I was talking and said it could be the evaporator and that would be an additional 4 hours of labor to fix that with also the cost additional. I had already paid over a $1000 dollars and I was over two weeks without my car. I brought my car to Hyundai because my car is a Hyundai. I could not believe what was happening and the head manager who I talked to Monday ( after the first wednesday that I initially brought my car in) because of how rude his head service manager had been to me told he would check into things and call me back, He never did, Over the next two weeks I left two messages and he never returned any of my calls. I have never had a car in the shop that long before and I am 67 years old. I have not gone back to them and I never will. They did not send me a survey to complete. My son looked up this survey site for me and we both determined that they don't want negative reviews. The car salemens that was talking to me about buying a new hyundai admitted to me the service dept was not the best. He understood when I told hin that I would never buy a hyundai sante fe from that athens dealership. I will buy new 2017 from gwinnett ga dealership, My name is Jacqueline Milton- very dissappointed

SUCKS!
1
Annonomis on 09/02/2016
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I went in wanting a vehicle. Couldn't get approved so my fiance did get approved was told PAT would be in touch with us and we have yet to hear anything from her worse car buying business ever. When I get my taxes I'm looking to buy a vehicle straight out and I will not be buying from this dealer ship!

very satisfied with service received.
4.8
Kam Wong on 08/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

The service team went out of their way to help me. In spite of unexpected delay in parts dllivery, they managed to complete the job on time.

Great
5
hillarybeddow on 08/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everyone was great. Tim is a great salesman.Finance department was just as good. They did a perfect job giving us exactly what we asked for when we walked in the door.

Customer service
4.8
sistahnia46 on 08/04/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I was treated with the up most respect and customer service by everyone. Manager Patricia and salesmen Andrew was awesome when I went in I wasn't expecting to walkout in A 2016 Thank you Hyundai of Athens

Hyundai Corporate caused some issues.
4.4
msmith2 on 07/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 2 Overall Experience: 5

Due to Hyundai Corporate's refusal to finance at the original rate (it doubled), I feel I am paying too much compared to other Hyundai dealerships advertising payments as low as $145 a month, zero percent interest, rebates, etc. The reason I was given was my credit score which is being reviewed and corrected and I wish I could have waited but I had to have a dependable vehicle immediately. Otherwise Hyundai of Athens was exceptional to deal with.

My experience
5
cusbloom on 07/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was great! I will refer folks to your dealership. Love my Tuscon as well. Many thanks. ??????????????????We will be back. Never felt pressured or confused. Please keep up the good work.

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