Hyundai of Wesley Chapel

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.4 Quality Of Repair: 5 Overall Facilities: 4.6 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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Hyundai Genesis
5
vernmac on 12/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great experience. I will definitely shop there next time . I spoke with David Esau on the phone and made the appointment ,but he was not there when I arrived, lucky for me John DeMarco was, He was one great salesman

good
4.8
rsowards777 on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

please see previous comments. My salesman Scott Goldsborough was very helpful, very friendly, very knowledgeable and I would recommend him very highly. Since my purchase he has called several times to see if we were happy with the car as well as the service we had with the window tinting. All has been to my satisfaction.

Hiccups in the sale
3.4
julia.depriest on 11/29/2016
Customer Service: 3 Quality Of Work: 3 Friendliness: 5 Pricing: 4 Overall Experience: 2

This is our second vehicle purchase from this dealership. We came back because of the exceptional service received on the first purchase. The second purchase experience was not the same. The salesperson was exceptional, however he was working our deal and another customers deal at the same time. This back and forth caused clerical errors and frustration to me (the customer). The resolve of the issues were managed by a wonderful customer service manager, who saved the sale, Thank You! I would recommend this dealership in Tampa Bay. The other Hyundai dealerships have very poor appearance and service level. They just don't add up to the Wesley Chapel location. Although the time spent at the dealership was lengthy, it was very comfortable and the staff were fab! The amenities were very nice as well and the tv lounge. Thank you Wesley Chapel Hyundai!

Customer Service
5
SCARACCI on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My salesman John will always do what he can to make things happen. He responds quickly and works with my schedule and budget. He goes with my flow and is not pushy.

Great Experience
5
otmyardi on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Our salesperson Carter Miller did an excellent job, he searched the lot for the Elantra with the colour and features we wanted, then did a fine job demonstrating the features of the Elantra to us. Also, he encouraged us to take the test drive on the road we felt would help us with our decision. We are happy that we worked with Carter and would recommend him to anyone in the market for a Hyundai or Genesis.

2017 Tucson
5
rbbell on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Car buying can be stressful and even overwhelming. But not at your dealership. Everyone is very professional and considerate. This is our 6th Hyundai. I wouldn't buy any other make, and I wouldn't go to any other dealer.

Excellent
4.6
katiegenella on 11/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

I am totally satisfied and will definitely be back again. They were very helpful without being pushy, and the process was very simple. I can't remember the last time I was so pleased with a car buying experience

always satisfied
5
bassem123 on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

this particular dealership has always been good to me and made me happy. This is my third car from Wesley Chapel Hyundai and whether I come to buy a car or for service I feel like they treat me like family.

2017 Elantra
5
stephaniecooke35 on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My experience was absolutely perfect! Joe Williams and the rest of the staff at Hyundai of Wesley Chapel are amazing! I would highly recommend this dealership to everyone

Owner
5
dustindodd2323 on 11/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Awesome environment and great customer service. If any of my friends or family need a car I will be sending them to Hyundai of Westley Chapel.

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