Jackson Ford

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 3.9 Friendliness: 4.5 Pricing: 4.2 Overall Experience: 4.3


By clicking the button, you agree to our submitted.

Went above and beyond to find me a car !
4.8
Rainmaker2012 on 10/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

We were looking for a new car. Test drove 3 different models and decided on a Chrysler 300. Our salesman Levi was very pleasant and knowledgable . Drew went out of his way to find our car quickly since they didn't have the color we desired on the lot . DJ was very helpful in the finance dept.. I've purchased several vehicles at Jacksons in Sullivan over the years, loaner car is a real plus when needing work done to my vehicle, and the entire staff is friendly and pleasant to deal with .

Eric Courtney = Honesty
4.8
Matt Massey on 09/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 5

If you are looking for a car and a salesman that wants to put you in a car your comfortable with see Eric. He works hard to make you happy and listens to you. This is the second vehicle I have bought from Jackson Ford and Eric and if we purchase again I will call Eric.

Best Ever For Everything Buying A Vehicle !!
5
Nate Allen on 08/30/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Can't begin to count all the vehicles purchased at Jackson Ford with Eric Courtney as my Sales Guy .... Really NO Reason to go shopping anywhere else than here !!

Eric Courtney
5
Lacie Riley on 08/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Eric was very helpful in my buying process and did everything that he could to find a car that worked for my payment price range.

customer
5
Jared on 08/27/2016
Customer Service: 5

Drove close to 3hrs to buy a 2015 Mustang of my dreams. I was afraid of being disappointed by yet another dealership, but my salesman Eric was amazing! From getting the door for me, listening to my concerns, and just making me feel comfortable. He was truly working hard for me! And guess what I got the mustang thanks to Eric!! Truly love the car and my salesman at Jackson Ford. I cant quit looking at my pony and smiling! He took the time to explain the car to me in detailed and just showed he cared. Trust me not all dealerships are like this and there are not very many Eric's out there. If your looking to buy give them a chance, cause like me you might just leave surprise! He even let us take the car to go eat. it was perfect eating and discussing the car in a different environment. Ask for Eric Courtney, tell him Jared Clodfelter sent you, he will treat you right! Happy Hunting! :)

Customer
5
Cindy Cross on 06/27/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Kelly is great to work with! Service was done as requested. Always pleased with everything when I bring my car there.

never had car liked or hated so much
3.3
jim and glenda on 06/05/2016
Customer Service: 1 Buying Process: 4 Overall Facilities: 5

well just finished a washer hose repair on a car supposed to be cpo,still waiting for factory floor mats that are to be included on cpo units took car back to satisfy a detail issue and got it back after business hours because i am not a volume customer they sold me a car alarm i did not want and would not come out and say it was on there now i am stuck with it my second experience certainly has been a disappointment have to go mop garage floor now lost all washer fluid while ago do i send you the bill or mail to chrysler?

Jackson Ford Service
5
Evyonne Hawkins on 06/02/2016
Customer Service: 5 Overall Facilities: 5

2012 Ford EscapeService was quick with less than an hour wait time.Service rep informed me of further maintenance that was needed as well as services performed on vehicle

Great Service
5
Jason Barringer on 05/16/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Had specific service done to my air conditioning system to remove smell as my vehicle doesn't have a cabin air filter. Worked great and system appears to run much better.

Quick, efficient service
5
Jacquelyn Kirkpatrick on 05/15/2016
Customer Service: 5 Overall Facilities: 5

I haven't taken my car anywhere else for service. They always get me in and out as quickly as possible and I think the prices are very reasonable.

GO TO ALL DEALER LISTING