JBA Infiniti

4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.2 Overall Facilities: 4.8 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.5 Overall Experience: 4.6


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A+++ customer service
5
Mvaughters on 11/08/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I can't say enough positive things about jbainfiniti and everyone on their staff. I've been getting my car service and buying cars from them for the past 12 years and I've never once went in and felt like I wasn't the owner. Steve Weissberg is the best car salesman I've ever had the pleasure of dealing with, he always goes above and beyond to get you the best deal as if it were him making the purchase. If you're looking for a car he is definitely the man to talk to and will get you the most for your dollar. Steve, JR in the service department and the rest of the staff are the reason I will continue to always do business at jbainfiniti even if it isn't to buy an Infiniti.

One Bad xxx Car
5
Emily Higgins on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Walked in on a busy day not intending to buy a car. Walked out with an Infiniti Q50 Red Sport. Everything you hope for in car shopping: ease in a transaction, very efficient and knowledgeable staff, And then driving away in one bad xxx car.

Great dealership
5
Bigkev4373 on 10/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Sales and finance are A 1...recieved a very good finance rate and the customer service was above my expectations. I had all of my concerns addressed by the staff and my purchase was seamless and efficient.

Had a wonderful, easy experience and even got a great deal!
5
Kelly Ring on 09/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I inquired about an infiniti online and Steve Weissberg at JBA did everything he could to make the deal happen, and it did! They had everything ready and waiting for us when we arrived and the experience went very smoothly.

Best place to purchase your car!!!
5
Javo on 09/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I would recommend this dealership to everyone. Huge inventory, great customer service, best service ever. Affordable prices and great discounts. Great team and they know what they are doing, everything is done in decency and in order very fast. Thanks a lot to Vince Cowan, Jason Scarlett and Martin Ervin.

Best place to get a car.
5
JAVOKHIR BUZRUKOV on 09/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I would recommend this dealership to everyone. Huge inventory, great customer service, best service ever. Affordable prices and great discounts. Great team and they know what they are doing, everything is done in decency and in order very fast. Thanks a lot to Vince Cowan, Jason Scarlett and Martin Ervin.

Pleasant, stress-free experience.
5
Michelle Moyer on 08/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Steve W. and the service team are top-notch friendly, knowledgeable, and professional people to work with. This is my second Infiniti and I know I can recommend this dealership to my friends with confidence. Very satisfied with my purchase and feel I paid a fair price.

Perfect experience
5
Williamj0831 on 07/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Oh it was a great service I'll come again bring a friend . Ask for Harley and terelle . They always make sure I am taken care of

Worst experience ever
1
Jalloh on 07/15/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

The first time buying a car from a dealership and it is the worst experience ever.. I will never recommend anyone to this dealership.. Nor I will never buy a car to them..

Colorado to Maryland to get the right Infiniti!
5
davseit on 07/10/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Doug treated me great from the time he found out that I really wanted to buy the car I found at JBA. My adult son and I flew into BWI from Denver where Doug picked us up, took us shopping for a cooler to keep water and soft drinks cold on our trip home. Then he took us to the dealership. While I was taking care of the finance side of the deal, he took my new car out to fill the gas tank for me. We had a tight time frame and needed to be back in Colorado on the 4th day of our trip. We had a great road trip in the finest vehicle I have ever owned! Dave SeitenbachGreeley, Colorado

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