Jess Ford of Pullman

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.1 Friendliness: 4 Pricing: 3.9 Overall Experience: 4


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Great Experience
5
Kelly Rogers on 11/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great experience!!! Wayne was very helpful and patient with my unique situation. I would highly recommend him to anyone.

What kind of title?
5
Jonathan Clancy on 11/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service as always. Keep up the good work. Always a pleasure doing business.

Awesome
5
Heather Moon on 11/01/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

The technicians were so respectful and helpful. I alway appreciate all they do!!

Jess Ford Pullman is the best!
5
Terry Utecht on 10/21/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

We were greeted at the door and loved our whole experience!! Wayne was wonderful to work with!!! Jim was also very friendly and welcoming! Wayne has called and checked on how we love our pickup! We are telling all our friends to see Jess Ford Pullman for their next vehicle!

Vehicle repair
4.8
Charles Couch on 10/05/2016
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 5

Honest and straight forward. Excellent mechanics. Sorry my insurance didn't work. I guess we didn't understand the terms. I thought 3 years but it was and/or 36000 miles.

customer
5
Roger Schuman on 09/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

jess ford has always been wonderful to me. and the next time I need another car they will be the 1st place I go.

Great Experience
5
Steven Warn on 08/22/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Easy, great sales job (Wayne) trouble free negotiation and finance,very accommodating; provided a loner while car was in for a safety check.

Jess Ford respects!
5
Heather Moon on 08/01/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Jess Ford technicians and employees all treated me with respect and honored a long time understanding. I will always take my car there from now on!

Jess Ford
5
Colin Meyer on 07/30/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My wife and I had an amazing experience! Andrew was truly the best! I want to call him a Car Assistant rather than a Car Salesman. Because that was exactly what he did. He assisted us in every way possible to help us get the vehicle we needed for our family. He wasn't pushy. And even took time after the dealership had closed to stay behind and show us the features of our car. And BOY were there a lot of them! As long as I live in the Palouse I will always go to Jess Ford for all my car needs as they are top notch. Thank you Andrew and Jim Jess for the best car buying experience we have ever had!

Oil change, tire rotation
5
Colton Medlock on 07/22/2016
Customer Service: 5 Overall Facilities: 5

very friendly checked in with me on how things were going

GO TO ALL DEALER LISTING