Jim ONeal Ford
This is the 2nd new vehicle I've purchased from Jim O'Neal Ford in the last year, and I would not hesitate to purchase another or recommend them to friends and family. They went above and beyond to make sure we were taken care of, got exactly what we wanted and needed in a vehicle, and didn't have any questions or concerns. Top notch!
I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn't afford He was knowledgeable but not arrogant, respectful and friendly
I never thought I would be willing to drive 30 minutes from Jeffersontown, Ky. to Jim O'Neal to buy a car. After our experience at this dealership, I would drive hours to have this experience again. I felt like my husband and I were the only customers they had that day. My husband and I wanted to purchase a Platinum Explorer. We had our eye on a certain color and interior. Jim O'Neal didn't have this vehicle, but went and brought one to their lot for us. They spent time showing us all the bells and whistles on the new car. We never felt rushed in any part of the process. They took the time to explain everything and made sure the best options were presented to us. They made sure we got the best deal possible and a fair trade in price. The owner even stayed engaged with us that day. He obviously creates a work environment similar to his beliefs and standards that has kept this dealership around for all of these years.I have recommended them to everyone I know and when it gets time to purchase another vehicle, I am not going to look anywhere else. We had been to Tri-County and Bill Collins Ford. I would not use either of these places. They do not put the customer first.
This dealer treated me just as I was use to treated. They took care of my needs and got the exact auto I was looking for.
This dealership treated me very fair to my needs. They found me the exact Escape I wanted and went and got it and brought it to the dealer and we made the trade. Very friendly people working there. Will for sure return for my next new car.
We bought a 2015 truck on Saturday. This was the 3rd time we've purchased from O'Neal. Each time it's a pleasure to work with them. Our salesman, Brandon Stutesman, was very knowledgeable and treat us in a very friendly manner. There was no haggling or high pressure sales tactics. We stated what we were willing to pay and they not only met, but EXCEEDED our expectations. It was a pleasant experience, and we would highly recommend they to anyone looking for a vehicle.... new or used. They also have a great reputation of standing behind their product and service.
They told me what they were going to give me for my trade before I even went there and they found the vehicle I was looking for
I found a 2014 Econoline van online at Jim O'Neal Ford with everything I wanted. The negotiating process went on for at least 10 days, but I Had a great salesman who went way out of his way to send me both pictures and extended up-close video of the vehicle since I was 12 hours away in a nearby State. We made the deal over the phone and there were no surprises when I came and picked it up. Clean, full tank of gas, and ready to go. I got a fair price I think, and no jerking around. I would recommend them.
I trade cars every year. Have owned BMW, Mercedes, and Volvos. Jim O'neal has been the very best of all the dealerships with whom I've done business. They are outstabding: from sales to service. I will continue to buy cars at Jim O'Neal ford.
Appointment was on time. Work performed was fast, properly explained, and no quality problems. People were very friendly and efficient. I drive 30 minutes for my service because I am very satisfied.
