Ken Garff Nissan Salt Lake

3.7
Overall Rating
Customer Service: 3.8 Quality Of Work: 3.6 Friendliness: 4 Pricing: 3.6 Overall Experience: 3.6


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Great, helpful staff
4.8
Bneal131 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

All of the sales people and managers here are extremely helpful, even the finance manager. I would definitely recommend them and would not have a problem buying another car from them.

Best car buying experience EVER!!!!
5
Denise on 11/19/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Carter was exceptionally kind, honest and upfront with absolutely NO pressure whatsoever! So refreshing! We be will be buying our vehicles here from now on.

I feel grateful to them! I'm so happy and satisfied
4.8
SAPHIR woman of faith on 11/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Those people are super trained and they know how to warmly welcome their clients. My first experience with them, specially with ERIC JENSEN was Great. Their service is awesome; they are super fast and super friendly. Their prices are really reasonable and affordable. I have NO regrets for the car I bought from them

Trey was awesome to work with!
4.8
T and B on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Trey was great!I appreciate all the patience and friendliness from all the staff (shopping with a toddler can be a challenge) Trey even stayed late so I could come back in with the husband to to finish the purchase!

find another place to go
1.8
xxxxxxx on 10/23/2016
Customer Service: 3 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1

It started with poor service on the telephone to set an appointment. I came early to my appointment and was helped promptly. Took a free ride to one mile away. My vehicle was ready 2 or 3 hours later. Charged me way more money than I expected. Which was at least 5x what the part cost. And the car wash sucked. I am disappointed in the experience I had and not only will I look elsewhere but I strongly advice you to do the same.

Simple
5
Laughoutloud on 10/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I stopped here on accident and am glad I did. The salesman and I shopped around, test drove a vehicle or two and I left as I was just beginning to look. I went to two other dealerships drove a few other cars and went back to Ken Garff Nissan for the no hassle no pressure atmosphere. He hooked us up with a great car for a great price.

Purchase experience
5
Nelly72 on 10/22/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was super smooth and simple. The sales staff was prepared and did not waste any time once we arrived. I would always recommend Ken Garff Nissan

Straight forward honest price negotiation
5
JT on 10/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

They delivered a high quality vehicle on time at the price we agreed on with no surprises. There were no high pressure sales tactics and they listened to my expectations and delivered what I asked for.

Off the clock superb people skills
5
natalia on 10/01/2016
Overall Experience: 5

I ran out of gas at a restaurant, Sol Vander helped me and my baby. He went above and beyond to help someone he didn't even know. He helped me by getting a gas can full of gas. He wouldn't let me pay him back either. Goes to show he is a awesome and nice person at work , and in his everyday life. Thank you Sol Vander

Great experience
4.8
Shopper118 on 09/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Trey, the salesman was awesome, so friendly and understanding of what I was looking for. I liked that I was able to work with him through the whole process. Ken Garff was a great place to buy a car. I would recommend it to anyone looking for something new.

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