King's Kars

3.9
Overall Rating
Customer Service: 3.9 Buying Process: 4.2 Quality Of Repair: 3.2 Overall Facilities: 3.3


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best place ever !!!
5
tanner on 03/24/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

The most painless buying experience I've ever had. Top quality vehicles and service. I am extremely pleased with my s.u.v. I just purchased from kings. Hands down the best service and quality in the cedar rapids area. The friendly cheap servicing after the sale is a plus. I highly recommend checking out kings Kars before going to "the big guys".

Great Dealer
5
David on 03/21/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

The staff at King's Kars are friendly and sociable without seeming too pushy. I found them when I researched cars on this website and found a '96 Mercury Mystique 5-Speed Manual that only had ~80,000 miles on it. They offered a great price for a car with such low mileage and even arranged a refresher course with one of the employees on driving a stick. The buying process was quick and easy. I have been driving my new car for a couple months now and have had no problems with it. I live two hours from Marion and it was well worth the trip. When the time comes that I need another car, they'll be the first people I call. King's Kars is a good dealership. They are salespeople, but they won't try to push you into a car unless you are satisfied and comfortable with it. I was very pleased in my dealings with them and would gladly recommend them to anyone in Central Iowa who is currently shopping for a car.

Buyer beware
1
Julie on 03/03/2014
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

Bought a car from these folks - the engine blew in less than a year - they got the car back and have threatened to take me to court over the remainder of the loan. Well not sure, but seems that since they are trying to sell the car again - I wouldn't owe them anything. The car had so many other issues that I didn't feel it was worth over $3,000 to have a new engine put in it. They are very nasty to work with - and heaven help you if you can't get there on the due date of your payment (due to weather or whatever) - You will get a call before noon the next day. Overall, the worst experience I have ever had buying a car. After all - how many cars leak water from the dash when it rains. Or has 4 different types of tires on it when you buy it. Worst part is they charged 29.99% interest.... ridiculous. I even paid more than my payments monthly - until it died and I had to have it towed 120 miles - yeah over $500 there in a tow bill - and another $200 to have a reputable mechanic tell me what what wrong. He looked at it and strongly advised not to put a penny in it. After all I spent over $5,000 on it with purchase price, tires and repairs, towing and diagnosis. And they still want $1100 from me. I wouldn't recommend them if they were the last car dealer in town - I could have taken a cab everywhere I went and saved money and frustration! Avoid them like the plague!

don from Des Moines sub burb
4.5
Don from Des Moines sub burb on 01/05/2014
Customer Service: 4 Buying Process: 5

I was very impressed with Kings Kars, they treated us very nicely and went out of their way to help us, and it was well worth the drive to Marion to buy a vehicle from them.

new car
4.5
James on 11/12/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 3

I just bought my second car from Kings. They are always easy to work with and gave me a great deal. I traded in my old car I bought from them close to the same price I had paid for the first time. I will keep buying my cars from them.

Tons of problems with the car
1.5
Sam on 10/18/2013
Customer Service: 1 Buying Process: 3 Quality Of Repair: 1 Overall Facilities: 1

I bought a ford escort from them, and every month when I went to pay it off, I had told them a new problem with the car. Nick didn't seem surprised at all. He said he'll repair it for a discounted price, which was higher than any other price I could find, and then he denied ever hearing about the problem or giving me an estimate. He sold me a car with a leaking gas tank, a leaking tire, no air filter, badly damaged rotor, really bad breaks, and needed a new speed and a heat sensor. I keep having more and more problems with it, and Nick hasn't been any help. Not to mention that car was overpriced as it was, without the problems. Never go to King's Kars, they're just looking for a profit.

Good Deal
4.5
James on 06/21/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 4

I have been looking for a car for over 2 months and found a great deal at Kings Kars. I was looking for Honda's and found a very well taken care of Accord. I drove it and it need a couple small repairs which they took care of for me before I even left the dealership. The price was perfect, and they where a nice family to work with.

Outstanding service and great price!
4.8
New college grad on a tight budget on 06/27/2012
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

I just finished college and purchased my first car with my parents, a Honda Civic from King's Kars, after seeing an affordable listing online at Cars.com. I was initially drawn in by the reasonable price point that I could not find in my own area, but my experience with Nick's dealership was far and away worth the two hour drive I made to find and buy the car! The car was as it appeared online: in great condition, well-serviced. Nick also negotiated on price to make the car fit my tight budget. The Koenighain's family-owned business is clearly based on personalized service and putting the customer first. From the test drive to financing, it's obvious that Nick doesn't just want to sell you a car, but takes the time to make sure your purchase is well-informed, honest, and personal. Best example of outstanding service: when the bank couldn't finish financing my purchase before the end of the business day, Nick and has family personally drove up to deliver the vehicle two hours to my home the next day! If you want warm service and great deals, definitely don't pass up Kings Kars in Cedar Rapids/Marion. I'm very happy with my car and glad I made the drive to find them!

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