LaFontaine Chevrolet
Very accommodating with my family! They even helped with my little ones during the process which was awesome. Defineatly recommend them to my Freire daughter and family.
My first contact was thru the gmc dealership but needed to purchase through the dexter dealership they offered to bring the truck to me but opted to pick it up so i could see the dealership in person and was very happy with the delivery
The LaFontaine Chevrolet dealership in Dexter MI is staffed by friendly, knowledgeable, efficient employees, who always great me with a smile and an offer to help from the car porters through to the cashier at the end of the appointment. I happened to be there some time in January 2016 and watching them take down the Xmas tree was very entertaining. The location is very nice offering a chance to head into town or around the small adjacent shopping area. The dealership grounds are always well kept and cars beautifully displayed. Inside the building is even better. If staying for the service visit, the lounge is roomy, well appointed and comfortable. The attention to detail in providing me information about the service being preformed and any other items I may know be aware of gives me confidence in driving my car knowing its in good running condition and safe. They take the time to explain all the service completed to be sure I understand and am satisfied with what they have done.
I love lafontaineChevy I am always treated with such good respect. I will be coming in for two more oil changes and when my lease is up
I WAS COMPLETELY SATISFIED WITH MY SALESMAN, CALVIN.EVERYTHING HE SAID, TRANSPIRED.GM FINANCIAL, LEAVES A LOT TO BE DESIRED.TOTALLY DISSASTIFIED WITH THERE PERFROMANCE.
Everyone was very accommodating, honest and helpful. Would recommend anyone looking for a vehicle stop in. We made about a 40min drive based on an internet ad and weren't disappointed. My next vehicle we will be making that trip again. Thank you LaFontaine
Dealership is excellent. Well trained people. Our regular salesman had an emergency and could not be there but made sure another salesman gave us excellent treatment.
The negotiations were a waste of time, the dealership is unorganized, and the person I spoke with to finalize the transaction when the negotiations were over was pretty rude. Jason at the Dexter dealership brought a car in from Commerce, so I went in appreciative of that-- but that's where the good experience stopped. In case you don't have time to read the whole review: we would only ever come back to any LaFontaine Group dealership as a last resort. Our salesperson went back and forth about small amounts of money (we're talking the amount you might negotiate regarding a TV). The car started $1000 over exact comparables at area dealerships, which we could verify. They ultimately almost lost a cash sale over $800, and only agreed to our offer when my husband read them the riot act. I went in with a friend at first, and they would barely budge off list price (I walked away after they wouldn't negotiate). They then refused the cash offer I called back with, which I made clear was the best we would do. That's okay-- car negotiations are like that. But then they called back hours later, offering another tiny amount off the price they had already offered earlier. It was like getting nickel and dimed in reverse. The car was overpriced to start with, the negotiations were terrible, and the coordination between the LaFontaine Groups was unorganized.We were told we could pick up the car and sign paperwork one day, and, after waiting for a while when we got there, we were told we would actually have to come back another day.Adam from LaFontaine Subaru in Commerce finalized details over the phone with me, and was pretty rude (hung up on me when he had to call and check a detail with Jason in Dexter). When I came to sign paperwork, it was unorganized and I even got a receipt with the wrong person's name on it. I received zero follow up after we finally got the car. This experience was disappointing at best, and reflects poorly on the LaFontaine Group as a whole. It seemed like the Subaru group dropped the ball a lot, and the Dexter dealership handled pretty much all of our transactions in an unprofessional way. Jason was pleasant enough, but that can't make up for an experience this bad. We will only come to a LaFonatine dealership as a last resort.
Very helpful. Went in knowing exactly what I wanted and Jason made it happen. Great service and extremely grateful. Would recommend to anyone looking for a quality car.
Everyone I encountered while purchasing my vehicle made me feel like they had my best interests in mind and were all personable. Great customer service.
