Lexus Santa Monica
I reciently purchased a used lexus the car is amazing, safe, and affordable. I took the car to get serviced and they we prompt and quick i would definatly recommed lexus of santa monica to all my friends and family. Thank you
Neal helped me out with the purchase of a new NX200t. I always like to get as much information as possible over email before I go in to test drive and talk about the amount. He provided information to me quickly over email, answered some questions I had so that when I walked into the dealership, it was stress less. Neal gave me a great deal and I drove out with a new Lexus the same afternoon.
We have been driving Lexus Cars for several years and have got our previous cars from a different location, not the Santa Monica Branch. Being familiar with the process of buying/leasing a car, it's all about who can provide the best deal for the car you want. We were in the final process of leasing a car with a different dealership and at the 11th hour I called Lexus of Santa Monica to see if they could be more competitive with the deal. Thank god I got transferred to Enrique Carvajal. The most kind, down to earth, sharp representative I've ever deal with in the past. Enrique should be hired to General Manager, or be running his business somewhere. He understands customer service and tailoring the best deal for the consumer. I spent maybe 45 minutes in the dealership and was on my way... and it took 45min because we were waiting on my insurance guy. If i had come in with my insurance info I would have been out the door within 15 minutes. The staff did an exceptional job detailing the car and making you feel good. If you're reading this and thinking of getting a Lexus, trust me, insist to speak with Enrique. If he tells you he will get the deal, you can trust him. Turns out we got the car we wanted, and at a better rate. Expectational customer service.
I absolutely LOVE this dealership!!! I went in to see about trading in my 2015 Lexus IS 250. I walked in and met with the best salesman Enrique. I can't thank Enrique enough for helping me get the car I been wanting for my family. Now with expecting a baby I needed more space and I got my NX-FSPORT!!! I couldn't be anymore happier. Enrique, had previously got me into my Lexus IS 250 at the Beverly Hills location. He has demonstrated great amount of integrity and professionalism. I had to continue following him regardless of his location. If you are looking for someone to really take the time and addressing questions or concerns about the big step of buying. Enrique is the person to seek. This man will make sure to get you the best deal possible.Alexander
Omar Selgado worked tirelessly and efficiently to get me the car I requested and the deal I required. He made it all happen in a matter of days. His communication and professionalism are top notch. I would recommend anyone looking for a new car to contact him.
Ozzie Mejorado was the epitome of the sales person you WANT to work with. He was so pleasant and personable that it made my new car buying experience a delight. From start to finish in the finance office Buying from SM Lexus was easy and efficient. Highly recommend both Ozzie and this dealership!
Excelent service. For 12 years I lease a car from your service and your sale person Roxanne Colatrella did an excellent job . I was very satisfied with her job.I recommend her to any customer for her excellent advice. Horea Opran M.D.
Kevork Achkrian was so helpful. Simon the manager is the best!! So far I love my car. Great waiting area Josh the tech instructor was very patient. Thank you
Jennifer Ellis was the best salesperson we have ever dealt with. She listened to our needs and gave us good options which fit our needs. She was straight-forward and explained things clearly. We felt like she gave us the best deal and service she could. The rest of the team there was just as professional.
Kelly Gugerty and team did a great job on getting what I wanted. I am extremely happy with my experience and car.
