Lia Toyota Scion of Northampton

4.7
Overall Rating
Customer Service: 4.7 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.7


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awesome sales team with extensive knowledge
5
steve r on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My salesperson was Josh Lebeau. He knew the vehicle I was looking at very well and explained all the details. At one point, we couldn't come to a point where I was going to purchase the vehicle but Josh worked hard to make it happen and it did happen. It was a great experience and I love my new 4Runner.

The best experince ive ever had at any dealership!!
5
Sacha Colon on 11/03/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The morning I decided to get a new car I went to a couple dealerships to see what they could do for me. I went to jeep Chrysler in chicopee and they were rude and just laughed at me. Didn't help at all. I went to a couple of other ones and there wasn't anything that liked. So we drove by Lia Toyota of Northampton and stopped by. Right away the service was excellent they were nice and let us look at several cars also answered all the questions that we had for them. Korean O'Sullivan was our sales person and he was great! He helped us get out car right away. I wasn't expecting to leave with a new car that week and I got one in two days. I could have been one of I got their earlier in the day. This was one of the best experiences I've ever had and I definitely will come back her for future cars and recommend that anyone who is looking for a new/ used car should come go there! Thanks Lia Toyota of Northampton.

Easy and fast
4.8
New Van on 11/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

The entire buying experience was easy and stress free. The team made me feel comfortable from the start. They found the vehicle I wanted and moved through the process quickly.

Great experience
5
Miked471 on 10/31/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Buying a car from this dealership was a very stress free experience. The people there were very accommodating and very helpful. Jerzy Bielski was especially helpful.

Excellent people and service
5
Chesterfield Dan 123 on 10/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Such a great experience purchasing a vehicle from a quality dealership. Very clean surroundings and they work with you to do it right. Shawn Toohey was a fantastic sales person.

Great service and attention
5
Nico Guidera on 10/01/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Working with Lia Northampton Toyota and Greg and Korin was a pleasure, they made everything easy for me to purchase a Camry, test driving several trim levels until I was satisfied and decided what was best for me, and then coming up with very fair and transparent pricing. Thanks!

Amazing service!
5
Joanie on 09/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was in for a 5000 mile check up. Lindsay Firmani is truly exceptional. She is helpful, empathic, knowledgable & it is always a pleasure to see her! I waited less time than estimated & the price was great! Wonderful service here.

Lia was the clear choice
5
anonymous on 09/28/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Greg McClung earned my business through the internet; he was quick to respond to my many questions and found me the best price for the car I wanted. Then Josh Lebeau completed the sale; he too answered all my questions, moved the sale forward quickly and flawlessly and then set up my phone in the new car and sent me happily on my way with everything in order. Josh completed all of his work in one day! This was my first experience with Lia; I surely would purchase from them again and recommend the dealership to others. Thank you!

Lia NoHo service is great!
5
priusgal on 09/20/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Service rep Lindsay Firmani is a real pro -- friendly, helpful, knowledgeable and thorough. I'm always pleased when her desk is open when it's my turn; I know my experience will be a positive one!

Koren provided us excellent service
5
car2017 on 09/20/2016
Overall Experience: 5

We purchased a new car from Lia with Koren O'Sullivan as our salesman. He really listened to our needs, and tried to help us understand the new features of the vehicle. As customers, he made us feel comfortable. Thanks,Dajun Pang

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