Lithia Nissan of Ames

4.8
Overall Rating
Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Dealt with Brian Fox - BEST SERVICE we have ever had!
5
Owens1 on 11/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

If you aren't dealing with this dealership, you are missing out! They will go above and beyond to get your business!!! Would recommend to anyone!

The process went very smoothly and Jerry was very helpful.
5
Jordank on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was very happy with my experience at Lithia Nissan of Ames. Jerry was very knowledgable and made the process painless. I love my Murano!

Excellent Service at a Fair Price
4.6
DaveofIowa on 11/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

I have used the service department for years and have always been very satisfied with their work and my overall experience. Jeff is a delight to work with and explains what was done. He is very accommodating. He is always available to answer any questions I might have.

very friendly
5
Loretta8 on 11/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

everyone was very friendly. I was in and out in less than 1 1/2 hours. they explained everything very well and I would recommend this dealer to others.

Very Efficient
5
01234 on 10/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Was here for oil change and tire rotation. Excellent service! No waiting (I had an appt) and speedy work. I always use Lithia Nissan Ames to service my vehicle.

Service department
5
Granny on 10/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My car was taken in for service. It was done when they said it would be. The service manager was very polite and knowledgeable. He saw that I had a recall and took care of it at the same time. Always receive great service

Awesome
5
Pete on 09/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Also awesome awesome awesome and a awesome and I have needs to be awesome to hear from the Labor Day, and the entire service-related the end

Low pressure customer service oriented.
5
Adam O on 09/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We were treated very well. Everyone was professional and curteous. Our salesman Brian did not make us feel pressured yet kept us well informed and answered all our questions honestly. We drove from MN (2.5) hours for the car but will go back for the customer service.

Excellent!
5
NJS on 07/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Went in just searching for cars and Brian Fox made the process very smooth. I felt like I was treated fairly and found the car right for me! The dealership was great help and will be back!

Easy to get in and out
5
rosyrogue17 on 07/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Very easy to get in for service. I was able to take the shuttle so I wasn't sitting and waiting. They repaired something that was on a recall at the same time.

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