Lithia Subaru Of Oregon City

4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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4.6
Almasonata on 12/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 4

My experience with Lithia has been great! Devon listened to all the pieces of what I am looking for in a car, explained what was available on the lot, and patiently allowed me to explore vehicles I have not yet been in or driven. There was no pressure, and I felt that I could ask all the questions I needed to make the right selection.

Head Over Heels
5
jenvanzee503 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We are head over heels for our new Subaru! This is our third Subaru from Lithia Subaru of Oregon City and we couldn't be happier.

Excellent customer service
5
James A Morel on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great salesman. Super friendly, easy to work with. Answered all my questions and made the sale a smooth transaction. I would definitely purchase from him again.

Just straight forward Salesmanship
5
Buying cars on 11/30/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Devon works hard to make the deal quick and easy . Her support team of Geoff and Cory work hard to complete the sale and keep the customer glowing.

Devon and Lithia Subaru made car buying enjoyable!
4.8
Zeldainpdx on 11/30/2016
Customer Service: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

My whole experience with Devon and Lithia Subaru has been exceptional. I met with Devon over 4 months as she helped me decide on which model was for me, patiently answered questions and took me out on more than several test drives. Some dealers might have classed me as a "tire kicker" and paid little attention to me. Devon was patient, responsive, respectful and never pushed me. She did not hassle me in any way. I appreciated her personal input on different models and various options on the cars. She was super knowledgeable about all the models. Each time I met with her or texted her, I felt like she had plenty of time to address my concerns, that I was personally important. And when it came to the actual purchase, nothing was hidden, everything explained fully and every effort made to be sure that I went home with exactly the vehicle that I wanted, and that I was comfortable with the price thay I paid, and I understood everything about each cost item (thanks Geoff). I feel confident that Devon will be there for any assistance I need in the near future as I learn about my new Forester!Each person that I worked with, Geoff Eades and Cory Fay, was up beat, very personable and told me to call or email them with any questions or issues.

Phenomenal Experience
4.8
Jimmy.James.PDX on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Our entire experience at Lithia Subaru of Oregon City was great. The building was clean and the staff was extremely helpful. We were fortunate enough to have Alex as our salesman and I couldn't be more impressed with our service. Alex was extremely knowledgeable and had the answer to our questions and if not he knew where to find them. Alex did not push the vehicle we where looking at; he simply informed us of it's amazing attributes and what to expect as a Subaru owner. Alex is personable, considerate, and treats you as a friend, not a customer. Thank you Alex.

Efficient and straightforward service
5
Jranders on 11/29/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a great experience purchasing my new subaru from Devon. She was friendly and knowledgeable and made the new car purchase a smooth process.

Personal
4.8
kellij on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Devon was fantastic! She made me feel like I was her only customer. She was not pushy like some salespeople have treated me in the past. She knew when to give me time and responded quickly to all my questions. She went above and beyond to help me and she was ultra sweet to my children.

Alex was great!
5
leanna crum on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We would highly recommend lithia subaru and Alex. He was very knowledgeable, had all the answers to our questions. It also took a bit of time getting our financing situated and he stuck by the whole time making sure we were taken care of. Great salesman without being pushy. Would highly recommend him!

Excellent first time new car buying experience
5
cmneal on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

As new car buyers my wife and I had an excellent car buying experience at Lithia Subaru. A large part was due to the excellent salesman Patricio. As first time new car buyers we were not sure what to expect. He was very helpful when we test drove different vehicles and answered all of our questions. We did not feel any pressure and he really put an effort in to make this a great car buying experience.Also a big thanks to Louise who I initially worked with online.I would also like the thank Geoff for putting in the extra effort. We missed a signature on one of our documents and he went out of his way, meeting me in Hillsboro, to get everything squared away. Great customer service

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