Lux Cars Chicago
Top Notch customer service. Very smooth transaction and they beat my own banks approved interest rates! Very recommended!
The dealership responded quickly to my request for information. The car in question was, unfortunately, out of my price range.
So far pretty Good, I bought Land Rover Lr3 having small problem but they fixed them.
The manager Adrian sold an Audi S8 out from under me. He insisted the car was still available, dragged his feet on collecting my deposit & sold the car on me without so much as a call back! I made arrangements to fly to Chicago & now I'm eating my flight/hotel costs. Buyer beware!!
My search for a "new" used car brought me to Lux Cars Chicago via the internet. The car I was looking at, a 2010 CL550 was spectacular on paper, and when I saw it in the "flesh" it was all I hoped it would be. It didn't hurt that I had great phone conversations with Earl the GM a number of years ago about another auto I was interested in- he made me feel like family each step of the way. Long story short- I took a train ride from Michigan, and felt so good about the whole process, that I never even test drove the car at Lux. I believed everything they told me, and felt if there was a problem on my extended "test drive" back to home to Michigan, that Lux would take care of me. It's about the people isn't it? ... and everyone I met and who assisted me made me feel like family and made me feel the car and deal were great. It's proved to be just that.
Daniel, Earl and his team were fantastic to work with. My wife and I drove from Minneapolis to buy and trade in our current vehicle, we could not have had a better experience!
My husband and I were looking for a particular "year, make and model" vehicle. We happened to find Lux Cars Chicago on the internet and contacted them over the phone. From our initial conversation with Lux Cars Chicago (Alex Petlakh) we felt like we were valued potential customers. Alex displayed honesty, integrity and friendliness from the beginning of the process of buying our vehicle to the end. We were treated as if we were friends or family. Everyone at Lux Cars Chicago were simply wonderful. We got the vehicle we wanted with zero stress or hassle! There is no doubt we will continue to give Lux Cars Chicago our business when purchasing a vehicle. What a great Team of People!
Thank you Earl and Daniel I really love my RangeRover, you guys have been the best , prompt response from the very first call, continue to follow up with any new information, courteous staff and most of all you care about your customers and for that I want to say thank you for all and Merry Christmas/ Happy New Years to you and your families. I have told some many friends and family about you and I will continue to express my happiness and wonderful experience .. Thank you .
Purchased a 2013 Lexus GS350 AWD from LUX Cars and the experience was great. No hard sales pitches, friendly people, and great price. I was looking at the same vehicle in Minneapolis area and Lux Cars had better equipped vehicle for much better price. I would not hesitate to purchase from them again. Thank you for your help with my vehicle purchase.
The service and attention from everyone involved was outstanding. They were great to work with. I was very happy with the pricing as well. The entire purchasing process went very smooth. I highly recommend anyone that is looking for a quality used car to stop by LUX Cars Chicago in Buffalo Grove.
