Luxury Motor Car Company

4
Overall Rating
Customer Service: 4.2 Buying Process: 5 Quality Of Repair: 3.5 Overall Facilities: 4.6


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worth the drive if out of state
4.7
Rob P on 09/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

I drove to pick up a 2013 Ford GT Premium after my previous Mustang was totaled in an accident. These guys picked up the ball and helped me get into the car I've always wanted and it was even cheaper per month with GAP than my V6! Very impressed with Tony (my sales rep) and Andy for being able to work the best deal. They even (without asking) inserted the Indiana sales tax for the Mustang purchase. Very well done and they want to help you. The car was as it was listed and overall very VERY worth the drive.

The car had a lot of defects.
4.2
Mike on 06/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 2 Overall Facilities: 5

The service was awesome, but the car had 9 computer codes when I had it tested. Stability Control was triggered which is common with this vehicle, radio controls were shot, pins used to hold interior roof on.

Amazing experience
5
Alberto on 06/01/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I was an out-of-state buyer. I had found the car advertised online. My initial communications with Troy led me to feel comfortable enough for me to eventually travel to Cincinnati to check out the car which I eventually bought from them. From the beginning, they were very professional, courteous, forthcoming with all of the information and answers to my questions. Once the negotiations were done, they made the buying process so easy and fast. I went back a couple of days later to pick it up and the car was ready, detailed as they had promised. Overall, it was as good of an experience as one can have buying a car (especially out of state). I strongly recommend them. Both Andy and Troy were outstanding individuals.

Excellent dealership!
0
Kevin Little on 12/04/2015

I bought a green 2013 Hyundai Accent from this dealership on 11-28-15. I was in and out within 45 minutes, bought an excellent warranty and got a FANTASTIC DEAL on this car. In fact, it was the cheapest in all of Cincinnati. You should definitely check out this dealership!

Nice inventory. decent prices.
4
Danimal on 07/21/2015
Customer Service: 4 Overall Facilities: 4

I went down to check out an old deisel truck and had a trade-in with me. Although we didn't make a deal on the truck, it was a good experience and I would consider going back.

Good dealer but started ignoring me
1
I wanna buy a car but they won't get back with me on 05/29/2015
Customer Service: 1

I was going to buy a car their but someone over there just started ignoring my emails. At the beginning they were good I just needed to ask a few questions and they got back with me. I actually still want to buy the car and they never got back to me.

Best car buying experience I've ever had
5
mzd on 01/16/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Bought a late model BMW from the nice folks at Luxury Motor Car Company. I've bought a lot of cars, and by far, Andy and his crew were the best I've ever had the pleasure of working with. No pressure, no games or gimmicks. I was an out of state buyer, and definitely will return for my next car. I saved big $$$ buying a quality used car from them, instead of paying for the big name dealerships and their overhead. Thanks again LMCC!

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