My rating was based on the propfessional and curteous customer service provided by Daniel Boyd while I had my Toyota Highlander serviced. I would definitely recommend this dealership to others.
I had several coupons and several things to fix for my car. Octavio was able to combine the coupons with my needs and gave me a great deal. Everything was fixed properly. I'm very happy!
Alex has always been great in taking care of our car service. This time is no exception.
How to keep good old Toyota running for those who choose not to buy new ones.To make sure my car is safe on the road and I feel secure in it. Since I am 73 , the safety for me and for others on the road is important.
I was assisted by Dennis McConnell. He was very professional and promised time was perfect. I will definitely be back. I will also prefer this dealer to friends for service.
Everyone did a great job of advocating for me. Car got fixed efficiently and for a great price. I am totally happy with the service whenever I need service.
Jared Weber is the best service person ever. Every time I take my car in I am amazed at the level of skill and service they provide. I am extremely pleased.
Said abbas helped me to buy prius. Overall great experience. Will recommed to family and friends. Received best quote via internet. No negotiations!!!!!! Will consider buying future car from this dealership.
I bought my Prius from Magnussen's Toyota Palo Alto 9 yrs ago. Ever since I'm using this dealer for servicing my car and, I would never go anywhere else. Jared Weber is my service advisor. He is very professional, friendly, and helpful. I can trust my car in his hands always. As far I never had any problem with my "beloved" Prius. I love that the dealer provides a friendly waiting room with coffee, TV, etc, until the free shuttle picks up and takes me home. When my car is ready to pick up Jared calls me we coordinate the time when the shuttle can pick me up at home and takes me to the dealer. This is a great courtesy service from the company. Everything is very well organized and professional. I can recommend this dealer with my heart beat.J.S. Mountain View
I'm happy with my service guy, Octavio Rubio. He is a credit to the Magnussen Toyota, and works your needs. I go here exclusively because of the friendly service. The facilities are not as good as Sunnyvale's Dealership, but Magnussen's customer service is better.