Malouf Buick GMC

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.7 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.4 Overall Experience: 4.6


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Totally comfortable
5
Kathleen Shanabrook on 08/02/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Jack at Malouf Buick gave us the best car buying experience we have ever had. No pressure, very helpful, very pleasant. We are extremely pleased with the car we purchased and the entire experience was stress free and enjoyable. Will definitely recommend Malouf to our friends. Thanks for everything!

New car rental
4.8
vzarra on 08/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

We leased our second GMC Terrain from Dwvaughn Browne. We have found him to be extremely professional and pleasant to work with. Dwvaughn is also very efficient when it comes to processing the paperwork which we appreciate. We had a great experience at Malouf and would recommend the dealership and Dwvaughn as well.Jim and Vicki Z

Delivered again!
5
Michael R on 07/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Third vehicle purchased from Malouf Gmc. We had 2 terrains and now an Acadia. Always delivers best price over competitors every time. Bottom line deals and consistent at meeting expectations. Will do business again in the future.

Very pleasant experience
4.7
Josephine Brocco on 06/23/2016
Friendliness: 5 Pricing: 4 Overall Experience: 5

We bought a new Terrain Denali from Malouf. Dominick Blandino assisted us with our purchase. We had Dominick assist us in the past other purchases, so we were eager to work with him again. He went out of his way to find the perfect car with our criteria. We had a great experience and would recommend the dealership and Dominick Blandino .

Excellence in "EVERYTHING", both customer service & vehicles
4.8
Rosemunde & Christopher Percival on 06/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I've had several horrible experiences with other dealerships in the pass, so when I arrived at MBG I wasn't expecting anything different.When I say this dealership made my car buying a pleasure (words could not express my gratitude). From the sales person (Mike C) to the banker (TJ), from beginning to the end, from details to the minors, all things in "THIS" experience was EXCELLENT. I would definitely recommend these guys and this dealership to anyone /everyone. I live an hour away from them, and I'd make that trip again if I needed another vehicle. Thanks for an extremely easy and pleasing car buying experience "TJ & Mike". Chris (2012 Tacoma) and I (Chevy equinox) love our two new vehicles!

Easiest, no pressure car buying experience I have ever had!
5
JG512 on 06/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I can not say enough about this dealership. This was my first time using this dealership, but it definitely won't be my last. Everyone I dealt with was honest, straight forward and accommodating. I never felt that I was being "sold" or pressured into a deal. After car shopping for several months, and dealing with way too many dishonest salesman, I began working with a 3rd party leasing company just to avoid going to any more dealerships. A friend of mine referred me to Malouf GMC and promised me that I wouldn't be disappointed. He was absolutely right. Mike and TJ were great to work with. We were able to finalize most of the deal over the phone without me even having to go into ththe dealership! When I went to pick up my new truck a few days later, Mike and TJ had all of my paperwork ready, my new truck detailed and ready to go, and explained the ins and outs of my new car in detail. Joe the finance manager walked me through all of the paperwork and answered all of my questions. He helped in making the entire pick up process quick, smooth, and enjoyable. I will be going back to TJ, Mike, and Joe as soon as my fiances lease is up.

Very Happy
5
very happy on 03/30/2016
Buying Process: 5 Overall Facilities: 5

Dwvaughn was very patient did his best to see that we were satisfied TJ worked those numbers the best way he could joe made sure we were covered in every way possible

Patient and very nice
5
VERY HAPPY on 03/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Dwvaughn ,TJ, & Joe made sure we were very happy with our vehicle and pricethis was my first buick it will not be my last.

Nice Outcomes
5
Cathy4950 on 02/11/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Had a problem with my Acadia. After much thought, traded it in for a 2016 Terrain. The service department was very nice with my problems with the Acadia but then decided on leasing and the sales personnel part was even nicer. In and out very quickly and am very happy.

Patient and thorough!
5
Frustrated911 on 01/30/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Tito Palmela is great! We were indecisive about what vehicle we wanted to buy and he really took the time to help us choose without pressure. He is thorough and knowledgeable and personable. Would definitely buy a car from him again.

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