Martin Chevrolet

3.7
Overall Rating
Customer Service: 4 Buying Process: 4.7 Quality Of Repair: 4.4 Overall Facilities: 4.2 Quality Of Work: 3.5 Friendliness: 3.7 Pricing: 3.5 Overall Experience: 3.3


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Great Dealership!!!
5
FERNANDO GONZALEZ on 11/25/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a great and efficient eperience at your dealership. Everyone was very professional and I was able to purchase my vehicle without the usual stress of buying a new car. Thank you.

It was a great experience
5
cmbl50 on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was a great experience, the team made sure that my car was fixed correctly and that I was happy with the outcome. Great customer care

79 year old chevy owner
1
RIPOFF on 11/22/2016
Overall Experience: 1

The service department along with its machanics are dishonest. Vehicle was taken in for service inspection and owner was told that there was a gas leak and vehicle should not be driven because it could catch fire or explode. Also was told vehicle needed front and rear brakes quote for repairs was $2500. Vehicle was pulled from service department and taken to independent machanic where inspection on entire vehicle was performed no gas leak was detected anywhere and back brakes were only 40 percent worn. The water pump was leaking and needed to be replaced which they said nothing about in there inspection. Total cost of repairs needed was $346 DO NOT TAKE YOUR VEHICLE OR BUY A VEHICLE FROM THESE DISHONEST CROOKS . Contacted service manager to let him know what was found and he wanted vehicle brought back not hapenning.

Routine new car service
5
camaro ss guy on 11/02/2016
Customer Service: 5 Quality Of Work: 5 Pricing: 5 Overall Experience: 5

I appreciated the friendly reminders regarding my new car service.This is my weekend car so I don't have many miles in it yet.Everyone I had contact with was professional and courteous.

Was in and out
5
Racer123go on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The person who helped me was great got me in and out.. that's what matters nobody wants to spend all day waiting for there car..

Bought our Tahoe at Martin Chevrolet
5
TahoeMike on 09/08/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My salesman, Steve Lavine was extremely knowledgeable on the features of the Tahoe. He was patient with our questions and was genuinely interested in getting us in the right vehicle for our price point. During the down time he was personable and made sure we were checked out in the Tahoe to confidently drive off the lot and use the new technology.

Great service department
5
Brian on 08/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Cindy Kakuta and Richard Cabrera are the reasons I have purchased 3 cars with Martin Chevrolet. They are amazing service assets to the company!

Service with a smile
5
Ted on 07/28/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The grounding prong on the charger for my Chevy Volt broke and it was determined not to be covered under warranty. Jacob Dyehouse worked seamlessly to find another way to replace the charger without charging me a single cent. Wonderful customer service.

CHEVY TRUCK
1
sandraH on 06/03/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

The horrible thing about is that this is my local chevy dealership. They never made an attempt to get any sort of deal done. The manager comes out with numbers and it's way over what we wanted to pay. Once we told him that, he pretty much lost interest in trying to make some sort of deal. Not even some sort of attempt to look for a truck to trade with another dealer nothing. And the whole time while being there they never disgusted discounts and promo going on. We would ask the salesperson and he kept saying, "I can talk it over with my manager." Just a very bad experience and vibe there.

Great Experience
5
ZRuiz on 06/02/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Steve Fox made our experience very pleasant. My wife was very attached to her 2006 Chevrolet HHR and this process went very smoothly. My wife is very happy with her new 2016 Chevrolet Trax. Thank You

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