McPeek's Dodge of Anaheim

There's one thing about me if I say something negative and if it's fixed I will come back in corrected I want to say special thanks to, Ken , Doug, and AlecA couple weeks ago I posted something it was not a positive review . I was not expecting a phone call back or anything I was sitting on the couch with my son the phone ring was 9 o'clock at night I was very shocked it was the dealership they actually follow through and gave me a call I was very happy my car was in the following week be fixed from the sales manager to the salesperson and to the service department, I'm looking forward to doing more business with them people laugh at me because I have gotten 7 car from them but I'll tell you right now they stand behind their word and they fix the problem sometimes our hands are tied and we have to find other ways to get things fixed and these guys came through.I have no problem paying my telephone number on here if anybody has any questions sometimes hearing the voice of somebody and the sincerity they have, Bryan Blair 714 351 7395Thank you guys for your wonderful job

i bought a used 2003 dodge ram 2500 from mcpeeks thinking it would be thoroughly inspected and in good working condition. lol the batteries were dead the next morning after i bought the truck and had to have them replaced. also discovered the horn did not work all the time, a/c would stay working even when it was off, the vents for heat / a/c were stuck on dash vents and would not change. i called dodge about the issues they said bring it into service to be fixed. i dropped the vehicle off on wednesday morning i waited a week for it to be fixed a called a week later, it was still not ready. i drove down the next day to see what's going on with the truck it was just sitting there nothing had been done to it. i demanded a loaner car which they said was unavailable. they gave me my truck back so i could have something to drive while they were waiting for the parts to fix it. told me to bring truck back monday morning they would have the parts for it and a loaner car for me. dropped truck off monday picked up the loaner car called thursday to check status of the truck still not ready. used car manager told me it would be ready tuesday or wednesday.. i told them i need my truck back by friday, they called friday said it was ready. but did not fix the problem with a/c / heater not switching vents said it was not covered by used car warranty, but they fixed the other issue with the a/c not turning off. now used car manager wont return phone calls or texts! BEAWARE OF THIS DEALER!

i bought a used 2003 dodge ram 2500 from mcpeeks dodge. Truck had a couple small issues after I bought it. Stewart the general manager is the best! If you buy a car from here and have any issues with skip dealing with the low level managers and go direct to Stewart! He will get everything handled for you! Thanks for your help Stewart!!

From Prescott, AZ, visiting Disneyland with our grandchildren over the Columbus Day weekend. Fan clutch failed on our 2014 Ram 2500 Cummins pulling our fifth wheel. Called McPeeks as soon as we reached the RV park as was told to bring it in on Sat. morning. Met with service writer Gloria Witt and said that I thought it was the fan clutch and that I had to leave Tuesday because of a diagnostic test on Wednesday. Gloria thought that it should be no problem to make the repair on Monday and I could still leave on Tuesday. Gloria called me on Monday at about 12:30 and said that the truck was ready! The shuttle driver picked me up at the RV park and took me back to pick up my truck. Gloria explained that in addition to the fan clutch replacement they took care of three recalls that had been issued as well. All work was flawlessly performed by Robert Goodwin as we had no issues on our return trip home. Kudos to Gloria and Robert and to McPeeks for having quality employees.

I needed an unusual service done to my radio and the McPeek guys had me come in and they just handled it. And I didn't mind hanging out in their nice waiting area, either!

I have a 2010 charger and ive done business with the dealership before with no problems, some months ago i orderd an a/c control unit, i was imformed a few days later that it had arrived and promptly went in for it, when it was handed to me by the gentleman who was alone and doing mutiple things, i asked him if i needed anything else he replied, your all set,! long story short i didnt know it needed programing and i spent time, money, effort trying to figure my a/c, all i asked from the dealer once i knew the problem, was for a discount on the programing of the unit to my car, Instead i was called a liar and was told that they dont make those kind of mistakes. I have my own plumbing company and business is good i dont need a discount i thought it was the right thing to do, but i definitely didn't need to be called a liar and insulted,but it seems that they needed the $75 more than me its a shame that they smile and treat farely when your making a purchase an apology would have been sufficient even if they didn't mean it but don't disrespect me if you don't know me at all. I still love my car and still havent fixed the a/c becouse ive been busy with work, but they have been of no help. Thanks mcpete

Doug took hours of his time to find the right car for my budget and worked to make sure I was able to purchase it!

George took care of me in his usual great way. I had my "08 2500 in for air conditioning service and brakes. Everything went great. I just left the key with George and he called me when it was done. As a side note, Bob is the best diesel mechanic, period.

My car has had a ignition recall for almost a year. I had gone to two other dealerships, but the part wasn't available. I was having a lot of trouble starting my car after 10-12 months of this issue. I went to McPeeks Dodge and worked with the Service Advisor Gloria. She assisted me with information to keep calling Chrysler to see when the part would be available, and to call her Parts Dept to see if the parts were available. Finally they had the correct recall ignition part and my car was fixed. In the meantime she found another recall to fix (airbags) and went over my car with me for future services. She was helpful, friendly, had good information and followed up with me.

I came in the morning to have my care battery checked and replaced if need. It was busy as usual and Allec helped ease my transaction by having it placed into service as soon as possible. I was asking for exact ETA of the repair, which was not fair; but, Allec assured me a time range and even got it completed quicker than expected.