All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 accidents in one week caused by 2 certified NVP technician who are suppose to be subject matter experts. Once you buy your vehicle, don't take it here unless you want unprofessional and negligent care of your vehicle. I was told they have an honesty policy so they told me that my vehicle was in an accident otherwise I would not have been the wiser! Wow, the honesty policy should have been to ensure that if the employee is not capable to drive my NVP, don't let them drive... we could have avoided this headache. Now in 5 years time, I have to worry about rust issues depending on the skills of the Melloy Nissan Body Shop. I had to deal with Mike Anderson, Service Manager (the fall guy) but he wasn't helpful, his words were more of a coup-out. Then I had to deal with Dan Melloy, Service Manager, he wasn't helpful either. Finally, I had to initiate the conversation with Roy Benson, General Manager, he isn't professional or sympathetic to the fact that his employees caused my NVP to be in 2 accidents in 1 week.
more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle information regarding auto features
They made me feel like family. Got a great deal and a great car. The sales rep was amazing.
I bought my Juke here and was very impressed with how easy they made it. Got a great deal and I was in and out in less than 90 minutes!
I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and out in less than 90 minutes!
Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help
I made the drive to Melloy Nissan as my local dealer was lacking inventory for me to choose from. I was handled professionally and courteously. They were able to work out a deal getting me out of not one but two vehicles that I was upside down in, which I greatly appreciated.
I took my friend to look at cars after viewing a sales ad on their website for something she could afford, which turned out to be false advertisement. The sales people were nice at the beginning, by opening doors and talking nice, but they kept trying to sell my friend a car which was 3x the mount she wanted to pay. She told them no several times due to their monthly payments being ways to high. One of the sales guys became irritated at me for asking questions to help her out and started talking snotty to me with a condescending tone. The other sales guys was okay until the end when we said no for the last time and he gave me a dirty look and walked away. No more opening the doors for us and walking us to the car. It wasn't our fault that you wasted our time with your false advertising to get us in their. I was a customer of theirs and that is why I took my friend there, but I will definitely not be doing business with them again. At the beginning I even told the sales guys that I would be back to see about getting my husband a small car for his business, well that's not going to happen anymore. What a dummy, acting rude because you didn't get your way. That's the way to show maturity and to keep customers.
Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there was a "time" factor. Jeff took as much interest in my needs as he did about the repair. I live in Texas but will go to Malloy when I decide to buy another car! Thanks Guys. A+R Heald
My daughter is in the market to buy a new car. We went and test drove a car from Toyota and Mazda. When we got to Melloy Nissan and told the sales person we just wanted to test drive a maxima. He found out we are not buying till September or November he could not give us the time of day. BAD EXPERIENCE.... I should have learned my lesson. Back in 2013 I wanted an Altima but ended with a fusion from Rich Ford because the salesperson with Melloy was rude. My wife drives a nissan Roque, nice car - we bought it from reliable nissan because again the sales person who waited on us from Melloy was very pushy. I recommend Nissan cars but beware of business practices from Melloy Nissan .