Mercedes-Benz Of Bend
Great service...good experience with the new owner of MB
I am very happy with my 2015 GL 550, it is my second GL 550 I have purchased from Bend Mercedes dealership. I was given a nice new loaner suv, which really made life easy that day. Service was completed in a professional and timely manner. And GL was returned with a complete outside and interior cleaning.
Everyone here was very friendly and demonstrated concern for my comfort and happiness. Wonderful place to have your car serviced!
All went well on my first service. Why do I have to enter 50 characters?
This was the first maintenance on my new B Class Electric car. Shane explained what was involved and went over all the things they needed to do to my car.
This was my 2nd purchasing experience with this dealership in 3 years....and it won't be my last. They were exceptional in every aspect.
Jennifer and the Mercedes of Bend team are in a class of their own. From excellent customer service, high levels of open communication and attention to what I wanted. They were more interested in getting me into what I wanted than pushing their inventory. A real gem of a team over there. It made buying feel more enjoyable and less like a hassle. They even brought me the paperwork to my office (to save me time). Great customer service and a great dealership.
Outstanding customer service !! Great facility...
Friendly Service Manager, clean facilities; car ready on time; excellent testing of the car's systems and report given to me.
As a business owner myself, I'm ultra-conscious of the quality of service I receive as a customer.If I were to list the 3 companies with whom I do business that impress me the most, they would be:UlineNordstromMercedes of BendI'm always met with a smile, they make me feel like I'm the reason for them being there rather than a distraction, they offer me a ride to work while they work on my car, they spend just the right amount of time showing me things that could be done for maintenance without pressuring me.Yesterday when I brought my car in for an oil change for example I had just driven over the mountain- my car's exterior was filthyThey offered me a ride to my office, and when I came back to pick up the car- it SHINED!And they vacuumed the interior.All that extra service, for an oil change!I cannot express enough how impressed I am with everybody at my local Mercedes dealership in Bend, OR.One more reason to love owning the best made car on the planet.David Hart- Founder/CEO, RamAir International, Inc.
