Mercedes-Benz of Littleton
I am not a fan of buying cars and have had an absolutely awful experience from the time I got in Colorado. I was buying a car for my wife and worked with Van Saukem remotely, couldn't of had a better experience from the customer service to getting exactly what was promised. He delivered my wife's Cadillac Escalade during a 12 inch snowstorm while we were vacationing in Vail to surprise her. Will be a repeat customer.
This was our first visit to the Littleton dealership, and our saleman Avan Mutumba was a joy to work with. His patience and information as we deliberated on several different models was much appreciated, and his follow-up was timely and concise. Overall we had a wonderful experience with our purchase, and would recommend the dealership to a friend.
Service fine. Finished in time quoted. Cleaning car in and out and providing the "Littleton Bear" is a nice touch.
Zander was assigned to assist me in finding a replacement vehicle after the one I recently leased was having major "engineering" issues that Mercedes was still working on. He was very attentive and worked hard to find me a vehicle. THANK YOU ZANDER! Also Jeff in finance was very personable and made the process seamless and effortless.
Wonderful 10,000 mile service. Gerry timely. Comfortable waiting area. Nice selection of refreshments. Bought a hat while waiting. Kept to price quoted. Changed AC filter by special request.
Like many of us, I am not a fan of the typical car buying experience. But MB of Littleton did me right. My salesmen was Van Saukam and he is a pro. Van provide plenty of facts about the car I was looking at and he handle the delicate issue of needing to sell this car at sticker price, vey well. I highly recommend Van to any buyer.
They did a good repair job. I absolutely hate these stupid surveys that a re useless except to employ business to run them!
I was most impressed with Michael Hill, the technician who serviced my car. He was most helpful throughout the process.
I am not the easiest to accommodate particularly buying a new vehicle. That all changed with my buying experience when I was introduced to Van Saukam . I have never met a more dedicated, knowledgeable, detailed salesperson. I highly recommend if buying a car at Mercedes of Littleton look up Van.
Pleasantly surprised by repair experience. "DC" was very helpful.
