Mercedes-Benz of Pompano

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.5 Overall Facilities: 4.6 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.8


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Great customer service
5
Valued Customer on 11/24/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service! All staff helpful and friendly especially Bradley with getting my repairs completed correctly and on time.

Ms. Taren Ruggiero
5
Taren Ruggiero on 11/22/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

David was amazing . He was patient and kind with me every step of the way.

Laura Dee Simon
5
Laura Simon on 11/22/2016
Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Excellent process. The people were friendly and helpful

Car repair
5
Valued Customer on 11/21/2016
Customer Service: 5 Quality Of Repair: 5

Excellent service!! Took care of issues immediately and efficiently

Krista
5
Krista on 11/15/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Bob was excellent. He was extremely informative and honest. He was able to help me through the car buying process efficiently and courteously. I would highly recommend this dealership but particularly Robert.

Ivan a great seller at Mercedes Bens of Pompano.
5
Aildenise on 11/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Ivan had so much knowledge and made me very comfortable making my decision.Next day my daughter and son-in-law decided to buy theirs also. Follow up impeccable making shore I'm ajust to my new car.Thanks Ivan you the best.

Diane Calantone
5
Valued CustomerDiane Calantone on 11/14/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

My service adviser Bradly Markoff took very good care of me and explained everything to me.

THANK YOU Mercedes Pompano AutoNation Team!
5
SoniaB on 11/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I just recently purchased my new car at Pompano Mercedes AutoNation and I couldn't have asked for a better experience. Thank You Steve Rahal, Christopher Plasencia and the extended team for making this process so easy and enjoyable. I fully recommend this dealership to anyone that is looking to buy/lease a new or used Mercedes! THANK YOU!!!

Best Car Sale experience
5
Mitzo Mitzov on 10/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

MB of Pompano was the most professional dealer i have ever dealt with. Chip Snyder was excellent to take care of all my request when buying my used ML63. Transaction was smooth and i am very happy with my new Truck

Worst Customer Services ever!!
1
Yoli on 10/20/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

I am really upset and disappointed from Mercedez Benz of Pompano Beach because I came to return my lease but all the "employees" "working" today which all of them was doing nothing said that they can only do a new lease but not a ( return ) which is ridicule that a big dealer as this one don't want to work the way is suppose to be, It's very disrespectful that they don't treat you as a good customer when you are returning a lease and you are not getting a new lease that means the clients are only important when they are signing a new lease or buying a new car but don't you think that a happy customer is a customer that will come back to you and a customer that will refer another client to your business. There was not a good attention to me at all. I was standing the whole time at the main entrance and nobody even ask if I need water or just have a sit, only Reggie was the only kind trying to help and drive the situation in a positive way. this gave me a really bad taste in my mouth and this will be known by all my friends and family to think twice before doing a lease again. You should give a training to your "employees" of what a good customer services should be!!!!!!!!!!!Sent from my iPhone

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