Metro Ford

4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.6 Quality Of Repair: 4.7 Overall Facilities: 4.7 Quality Of Work: 4.3 Friendliness: 4.4 Pricing: 4.3 Overall Experience: 4.2


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Metro Ford Service
5
Louis Friend on 11/17/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Armando Rodriguez provided exceptional service. I would highly recommend him

MetroFord, David is the best
5
Mytyl Simancas on 11/14/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

As usual David welcomed me as family! I took my care for service and it is always a pleasant experience.

fuel driver
4.7
Jerome Hanna on 11/08/2016
Customer Service: 4 Quality Of Repair: 5 Overall Facilities: 5

very pleasant and will have my vehicle service at midway

Battery replacement
4.2
Jeffrey Mathews on 11/07/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 2

I went in to Metro Ford to get a dead battery replaced in my Lincoln MKZ hybrid and Fernando Arecahdo took great care of me (without an appointment), made it a truly pleasant experience and I would request him again for my service advisor! Thank you!

Metro Ford is best
5
Samuel Corrado on 10/21/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Derrick is a reliable and professional service advisor.

Would not go to another dealership ever!
5
Dan Carrera on 09/30/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service as always., I come to depend and expect that from Ford

Great Staff/Quick Service
5
R. Betancourt on 09/26/2016
Quality Of Repair: 5 Overall Facilities: 5

Excellent service and follow up by service agent. Car was ready before time promised. The prices for service can be high, but you get what you pay for, right?

Great
4
Oscar Navarro on 09/25/2016
Customer Service: 4 Quality Of Repair: 4 Overall Facilities: 4

Nice and friendly staff, a little slow to get to you but overall great and fast to get you out of there

DO NOT BUY YOUR PRE-OWNED CAR HERE.
2.8
maximly1 on 09/23/2016
Customer Service: 3 Quality Of Work: 1 Friendliness: 5 Pricing: 4 Overall Experience: 1

I purchased a 2015 mustang from this dealership. Little did I know, they don't fully inspect the car before selling it. The taillight was broken, nuts and screws were missing, the trunk liner was cracked, the rear tire had a nail in it and some parts of the interior trim were broken. The best part is that when one of my tires blew out, the wrench to operate the tire replacement kit was missing! On the inspection sheet, they checked off that they inspected the tire replacement kit but the wrench to operate the jack was missing so they couldn't have possibly even looked at it. So if they didn't even look at the spare tire kit they probably didn't even inspect the major components of the car.I tried to go back to the dealership the day after I purchased the car about the cracked tail light but the dealership manager said that he can't do anything about it because the car was already delivered.IF YOU ARE GOING TO BUY A PRE-OWNED CAR FROM METRO FORD HIRE YOUR OWN INSPECTOR. I made the mistake of trusting them and got screwed over. I probably won't ever purchase a car from here again.

Customer service / repair
4.5
Pamela Gonzalez on 09/15/2016
Customer Service: 5 Buying Process: 3 Quality Of Repair: 5 Overall Facilities: 5

Great .... Thank they found the problem...... I was satisfied

GO TO ALL DEALER LISTING