Michaud Mitsubishi

4.7
Overall Rating
Customer Service: 4.8 Buying Process: 4.5 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Satisfied customer
5
Long-time customer on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

My tire pressure sensor light was on for a few days. Service rep. Craig calmed me when I called. My tires were tested for any problem and Craig reported back to me that a tire needed air, and no sensor was a problem. Took about 15 minutes!

Great Experience !!
5
Peggi R on 11/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great Salesperson. She listened to what my needs were & followed through. She explained all options & has a good sense of humor. Purchased 2017 Mirage Hatchback !

Straight to the point
5
MDM on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Brain asked me what I was interested in getting showed me the outlander sport and I loved it. He showed me the prices or each one and the discounts I'll be getting and in 3 hrs I bought my car.

I bought a new car today
4.8
mspin62 on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I bought a new Mitsubishi Outlander SEL today.I dealt with Brian Doherty today.First time I met him was today we clicked he is a great guy. He took his time with me today because I had no idea that I was buying a car today. I was there for service on my 2011, I got an oil change and my tires rotated. while the car was in for service I started to browse. My car is an excellent car I bought it new in 2005, a Dodge Magnum, everyone knows me in this car. i will be flying under the wire now. Brian let me take a new Outlander for a ride to show my wife at home. She was surprised, but who is going to say no to a new car. The new Outlander will be hers I get the 2011. Everyone is Happy. Happy Wife, Happy Life.Thank you Brian

purchase new car
4.8
jeep427 on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

As an older buyer, Brian Doherty not only treated me with respect, He has the patience it must take to answer all of my questions. He never made my wife and I feel hurried or that he was to busy. I truly appreciate everything he did for us. Michaud Mitsubishi should be very proud to have him as an employee.

Outlander GT 2016
5
perminder Sandhu on 11/20/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was looking for a comfortable yet affordable SUV. While googling, I came across Mitsubishi. I drove Lance some 20 years back. I was looking for Toyota/Honda makes but the Safety and comfort features for Mitsubishi SUV was very competitive and so was the price.Hesitant - but I called Michuad of Denver. Call was attended by Rick and he introduced me to Brian.Brian listened to all my requirements and recommended a test drive for GT V6 3.0 seven seater SUV on coming Saturday.Before test drive, Brian walked me thru the Outlander. Introduced me with all new features with the SUV. Answered all my questions, cleared all my concerns. ( This was awesome and made me feel like talking to a friend - not a car dealer !!).Then - I test drove it. The SUV met all my requirements. Brian took me to another test drive the same day to experience driving up hill in Front wheel mode.Outlander has powerful V6 engine. Loaded with many useful and required features. I was considering to buy it but was wondering about the discount on the listed price.There cam another surprise from Brian. Like a friend, he offered me ONE price that I could not bargained any further !! Buying an Outlander from Michuad was the most pleasent and smooth experience in my 35 years of car driving years. It was a comeback to Mitsubishi after 20 years for me. Michaud has another loyal customer too !!!Credit goes to Brian for being such a good listener and helping me with my vehicle selection.

Good service
5
klord125 on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I did a little research on line looking for a vehicle. Narrowed it down to a Mitsubishi Outlander. Called set up an appointment with Rick. Went in and had a deal done in 20 minutes. Brian Doherty and Rick were very friendly and helpful. Made my purchasing of the vehicle totally painless.... I would highly recommend Michaud , Rick and Brian to anyone looking to purchase a vehicle.

We love our new 2016 Outlander
5
newcarowner on 11/17/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We have owned several Mitsubishis over the past years and were hoping to trade in our 2012 Outlander Sport for a new 2016 Outlander - Brian helped us from the start, answered all our questions, showed us all the options of what was available, and ultimately was able to offer us a great deal on the perfect vehicle for us. During this process, we also talked with Warren, who was equally as helpful. We will return to, and recommend Michaud Mitsubishi for the quality of their products and the most helpful, patient and knowledgeable personnel.

Brian was Brilliant
5
rachael wallace on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had been looking around at the outlanders and could not decide between a 2015/2016. I had gone in for another sales person who i had spoken to earlier in the week, but he had a day off. Best thing ever, as I met Brian. I couldn't of had a better experience, he was knowledgeable, not pushy, funny, and overall made the experience fantastic. When i go into get the car serviced we always sit and have a laugh. Not to mention he is a great cook and always ready to share his food.

Outstanding customer service on all levels!
5
Abbynoelle on 11/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Brian, Jared & Rick are without a doubt absolutely easy to work with. All theee of them made my experience exceptional! Their commitment to their customers is eveident in everything they do. If you need a new or used vehicle this is the place to shop!!

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