New Rochelle Toyota

4.5
Overall Rating
Customer Service: 4.5 Buying Process: 4.3 Quality Of Repair: 4.6 Overall Facilities: 4.5 Quality Of Work: 4.5 Friendliness: 4.6 Pricing: 4.4 Overall Experience: 4.4


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Great services
5
Luis on 11/17/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

No complaint at all, very sastify, on time, and they drive me to a near coffe shop. On to my services was done they call me back.

Roberta Twombly
4.8
Edward on 11/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

I very much like the cordial and courteous way the service staff handles customers. I also like the way sales and service work together.

great Service
5
Christina on 11/14/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Brought the car in for a manufacture Recall and it was repaired without charge. They also did the State Inspection on a timely basis.

Incomplete Multi point inspections
2.7
Jacques on 11/13/2016
Customer Service: 4 Quality Of Repair: 1 Overall Facilities: 3

Quick, easy...but you did not discover, even in a multipoint inspection, that the front wheel brakes had to be repaired....

New Lease on 2016 Corolla
4.5
John on 11/11/2016
Customer Service: 5 Buying Process: 3 Quality Of Repair: 5 Overall Facilities: 5

I was able to get a new lease on a 2016 Corolla with a fair monthly payment. Toyota has kept me in their family.

Great service
5
George on 11/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

In and out quickly. Was explained the condition of car. What service is needed. No pressure in getting certain things done.

Honest and Great Service
5
Christine on 11/05/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Jimmy Jessiman is the reason I continually use your service dept. He's honest honest about what needs to be done and when. He always tells me the best time to bring the car in and how long it will take.

Great service, honest, helpful. Good people
5
Donal on 11/04/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I had a oil change light on my instrument panel came on. When I brought the car in the service guy (Wallace?) told me they would take care of that but I wasn't due for an oil but would do the 45 K check up and take care of the recall for the side panel airbag. He said if I wanted he would fix me up with a loan car at no cost so I wouldn't have to wait. I drove off in a Camry and came back that evening. Great service and very helpful!

Margarita
5
Margarita on 11/04/2016
Customer Service: 5

It was quick and the employees were very friendly. They have a waiting room with tea and coffee as well as a vending machine and a television where you can comfortably sit and wait for your service to be complete.

Excellent Sales Service
5
Sonia R on 11/03/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Our experience with "Dean" Miller was excellent. He listened carefully to our needs then made sensible recommendations. He was knowledgeable about our choice, the 2017 RAV4 and helped us make the best selection from vehicles on the lot. I commend his patience and expert salesmanship.

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