Northtowne Volkswagen, Hyundai, Mazda
Ask for Lauren. Low key, honest and will work with you by listening. I would have gone to more places, but she worked and things worked out better than my original ideas.
Didi was fantastic He did everything he said he would and more. This has been the best buying experience ever. I would recomend all my friends and co workers to see him for their next car.
Jerry is very patient and personable. I had a great buying experience, and lots of compliments on my new car.
I have now purchased 6 vehicles from Northtowne and the experience has always been great. They have a great inventory to pick from and everyone is pleasant and helpful. All 6 vehicles I have purchased from one sales person, Helen Perry, she is awesome. She is the reason I keep coming back to this dealership to purchase vehicles. Also, their service department is great, they fix it right the first time. My service writer, Phil always takes great care of us.
I have been to a few dealerships in North Kansas City but I felt more comfortable with Dave Sanford and the way he understood my needs in a car that's going to benefit my future travels thanks for your excellent service!! I definitely will be a life time customer and going to send family and friends your way.
I worked with Mike Maher on purchasing a VW Tiguan and the best part apart it was he was honest, straightforward, and to the point. From the time of my test drive I had everything wrapped up within the next 24hrs. We communicated over phone, email, and in-person and he was responsive each time. I don't enjoy the "games" you have to play at other dealerships in respect for everyone's time to haggle at a price. He gave me a fair price on the car I was purchasing and good price on my trade-in. I don't think I could have been happier. If I was to purchase another vehicle any time soon I would definitely look up Mike again and I highly recommend working with him if you are looking for this type of experience.
Trey Hubbard was extremely professional and a pleasure to do business with. I would recommend anyone to give Northtowne a shot at your business and definitely go see Trey. You are in good hands with Trey and this dealership.
I have now purchased two new cars from Northtowne Mazda, both through the same salesperson (Gene Barnett), and both times were the smoothest car purchasing experiences I could ask for. Price negotiation, trade-in valuation, dealer-installed option acquisition and installation, handling some one-off requests, completing paperwork, and in-person delivery were all done with utmost respect for my and my wife's time and with the expectation that we were fairly informed consumers. Wife and I purchased a CX-5 for her most recently, handled almost all of the transaction via email and remotely before arriving to pick it up. No games, no hassle, no pressure, just a very fair deal, a great buying experience, and very little time spent at the dealership waiting (probably my biggest pet peeve about buying a car). Why more dealerships and salespeople don't adopt this approach is beyond me, but this is how it should be done! Nothing but highest praise for Gene and the rest of the folks at Northtowne Mazda. I'm sure we'll buy more Mazdas in the future, and I can't imagine buying from anyone else as long as they continue to provide the same excellent level of service and respect for their customers.
Sales team was friendly and helpful, and I didn't feel any pressure. The transaction was fast and easy and they worked to get me the best financing.
I have purchased 2 Jettas, 2 Passats, and a Rabbit from Northtown. On every deal, I ended up with exactly what I was looking for. I've never felt any pressure from any of the persons I've dealt with there, they will go out of their way to find the car you want, and they will do their best to make the numbers work. Trey Hubbard (salesman), and Grant White (sales mgr.) are great guys to deal with. Thank you very much.
