Patrick BMW

4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.4 Quality Of Repair: 4.7 Overall Facilities: 4.7 Quality Of Work: 4.7 Friendliness: 4.7 Pricing: 4.5 Overall Experience: 4.6


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Wonderful experience!
5
NancyC on 11/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Last Monday I leased a 2016 BMW 535i from Patrick BMW. What a pleasure the experience was. After researching online ahead of time we knew what we wanted. Angelo Tramuta, was the best sales rep weve ever encountered! Angelo is extremely helpful, informative, knowledgeable and trustworthy a rare find. His welcoming personality made us feel right at home! Thanks, Angelo! I highly recommend Angelo and Patrick BMW whether youre looking to purchase or lease a new car.

Patrick BMW
5
Michael d Dixon on 11/22/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great dealership organization Matt salesperson and Dan financial manager made the process pay less.

My pleasant purchase experience with Patrick BMW
5
LindaH on 11/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I live in Indiana but had recently bought a BMW 320i xDrive from Patrick BMW MINI located at 700 E Golf Rd in Schaumburg, Illinois 60173 (1-847- 843-4000, www.patrickcars.com). I would very much like to share my experience with anyone who is considering buying a BMW vehicle in the near future. It took a lot of time and efforts to buy a car from a location of such a long distance. Before I decided to take the 3.5-hour trip to Schaumburg, it was not possible for me to take a detailed look at the vehicle itself and all the negotiations on purchase price had to be done through emails and phone calls. Fortunately everything turned out to be quite easy for me, because the sales representatives Mr. Vincent Valente and Ms. Daphne Danhof at Patrick were so patient at answering all the questions I raised. We quickly reached a reasonable intended purchase price that I could not find at other dealers. Then on the day I arrived at the Patrick site, I was treated like I am a VIP even though what I was considering buying was an entry-level, relatively inexpensive car. Mr. Valente and several other Patrick associates including the General Sales Manager were so nice to take me through the final test drive and the purchase processes. All of these were done smoothly when they had to take care of many other car buyers and visitors that day. Furthermore, Patricks customer service continued immediately after the sale, including providing instruction for online vehicle registration. Buying a new car is a big decision for me, and I highly appreciate my pleasant purchase experience with Patrick BMW.

Buying Experience
5
Higgy on 11/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Gary Davis was a wonderful sales person. He made me feel very comfortable and made sure all my questions were answered. I would highly recommend him, Adam Crews from service and everyone at Patrick BMW.Thank you

Great Local Trade
5
Dan Bm on 11/08/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was looking for a top condition certified 2014 535 Xi and Gary Davis did a great job working with me from 200 miles away to successfully get a deal made.

Looking for 328d BMW
0
Thomas Skokna on 11/03/2016

Very responsive, contacting me within hours of my inquiry. The type of vehicle I'm looking for is in short supply, so I haven't had any success as of late. I will keep checking.

Great experience!
5
Shankar on 09/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I bought 2017 BMW X5. I dealt with employee 'Angelo Tramuta' He is excellent person to talk. He has provided in depth details about vehicle and deals. He delivered vehicle within the time we asked for it. I have recommended Angelo to my friends to contact. Looking forward to touch base with Angelo for any sales and service work for my and friends BMW cars. Excellent Job Angelo. Thanks a lot.

Amazing Experience
5
Brad M on 09/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I bought a 2016 340xi from Patrick. This is my second car from them and they have done a fantastic job. Angelo was my service person and he did a fantastic job along with Bill the sales manager. They gave me a great price and did a fantastic job taking care of all of my needs. I can't wait to use them again.

Great experience
5
Tony on 09/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great experience, very patient sales advisor staying with us to see through the whole purchase and financing process until past 9pm. Price is reasonable too.

2016 BMW Lease: August 2016
5
Rick G on 08/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I leased a BMW 320xi with Patrick BMW on Monday 8-22-2016. My sales person was Angelo. Angelo was extremely helpful in helping me find my new BMW. He provided an extensive list of cars from which to choose. He explained my lease options and gave me time to select the option that suited my needs best. He also assisted in getting my Sirius Radio account set up once I had leased my new BMW. I would recommend Patrick BMW if you are looking into purchasing or leasing a car.Rick G

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