Peach Chevrolet Buick GMC Cadillac

2.7
Overall Rating
Customer Service: 2.3 Buying Process: 2.7 Quality Of Repair: 5 Overall Facilities: 4


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NOT SO PEACHY
1
James on 08/20/2016
Customer Service: 1 Buying Process: 1

As you know I tried to inquire about a Cadillac. When they sent a reply,it was just no info. I then asked specific questions about the vehicle as I live in the Fort Worth area of Texas and would travel to check it out. I told them if I made the trip I would expect to buy, so please do not waste my time and yours. I NEVER RECEIVED A RESPONSE.

Best of the Best!!!!!
5
One Completely Satisfied Customer!!!!!!!! on 02/03/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Best experience i could ever imagine having! This was my first ever new purchase, and the amazing staff that works at Peach Chevrolet had incredible patience.with me to insure not only that i was buying the vehicle that i wanted but also to insure i got it for the best price!!!! I LOVE MY NEW CAR!!!!! And i love Peach Chevrolet!

Poor Customer Service
2
Felicia "An disappointed Customer" on 06/09/2015
Customer Service: 1 Buying Process: 2 Overall Facilities: 3

I purchased a car from this dealership and decided I would cancel the extended service agreement the very next day. My husband and I returned to the dealership and signed the necessary cancellation papers which had to be notarized and sent to the contractor that held these agreements. This purchase was in March and the dealership failed to send the cancellation needless to say, after multiple attempts to rectify this situation with phone calls,here it is June and it had still not been done. Well today June the 9th I had enough, I contacted the service contractor to find out what I needed to do to rectify this situation. I started making calls this morning before 10 o'clock and at 4:35 p.m. it is finally done. But only because after multiple phone calls to the dealership going to the dealership that they now claim the Financial Manager works at because she moved to another dealership the owner owns, asking for the owners information and threatening to contact a lawyer did it get done. GOOD LUCK to any one purchasing a car here and getting good customer service after the sale...

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