Penn Toyota
I went into the dealership to test drive a Toyota RAv4. My initial greeting was with Manny one of the managers, we spoke for 20 minutes never once about cars. Finally he set me with Joni Glantz one of the salespersons. I got test drive a RAV4 with her, she went over the features and gave me some prices. Manny asked me to look over RAV4s and he improved on the prices. He said please give him a call prior to signing on the dotted line somewhere else. I did make the telephone call, and he got back back to me promptly with a much better deal and more in my price range.. The price and the experience were excellent. I would highly recommend this dealeership. I was treated great by managers Manny, Phil, Morris, and especially Joni Glantz.
Mike Fox was so patient. He was very knowledgeable which really helped the whole process of leasing a car. The Manager Tony and Finance Manager Juan were also extremely helpful in making the whole experience be a good one. It felt like a team effort all around!
The sales and service Dept at Penn Toyota were great to deal with in my buying experience. Mike Fox was always available and Shereza Rahan in service was great to work with when I needed her assistance. Morris the finance manager was easy to finalize the paperwork. James showed me the vehicle features and had a great attitude. I recommend this dealership
5 Stars! My wife and I bought a used Camry from Penn Toyota today and we had a great experience. Tommy Kim went above and beyond to find the car that was right for us and worked with us to affordably add on options we really wanted, such as a remote start. Tommy was straight forward, honest, and took the time to explain the features and options available. The Dealership was spotless and spacious and everybody treated us respectfully. Well definitely be repeat customers. Thank you to everyone at Penn and especially Tommy.
Our experience at Penn Toyota and our sales rep Tommy Kim made the process of leasing our car less stressful. We were able to work out a deal in a manner that was very professional. If we were to lease another vehicle, he'd be the person we would seek out.
I came in to Penn Toyota to have my previous car service and while waiting I spoke to Mike Fox about upgrading. Mr. Fox was amazing from the beginning to the end of the process that was extremely fast. He was able to find me a much better car with all the bells and whistles and extremely LOW mileage and was to my satisfaction. Mr. Fox proceeded to introduce me to Nick (finance) who work diligently with myself and the banks to get me the best possible numbers that I could ever ask for. Last but certainly not least Andy (Service Advisor) ensure me that I was making a better choice by upgrading by informing me of the pros and cons between the vehicles. Mr. Fox made himself available even staying late to accommodate me. He kept the lines of communication open at all times and going above and beyond to ensure my satisfaction. I definitely recommend Penn Toyota Mike Fox, Nick (finance) and Andy (Service Advisor). You guys are great!!!!! Thank you for everything
I just purchased or leased my 6th Toyota in the last 8yrs. Sales manager Tony Calamia and his staff are second to none. Excellent service and satisfaction all around. Highly recommend visiting Tony at Penn Toyota for a great experience.
Just leased my 5th vehicle in the last 20yrs. This by far was the best experience to date. Sale Manager Tony Calamia and his team of Andy Kolmer and Juan Santana were awesome. Very aggressive lease offer on my 17 Tacoma that I couldn't walk away from. If your looking for a Toyota look no further, do yourself a favor and go to Penn Toyota.
I will never bring my car to Penn for service again. I was lucky to get a flat tire. That's when I discovered that at my last service they did not tighten the lug nuts on one of my tires and 2 lug nuts were missing. That tire could have come off while I was driving. If that happened on the LIE at high speed it could have been a fatal accident. This was the second problem I had with the service department. The first one they damaged my door and didn't bother to mention it. I discovered it later and the service manager Jimmy agreed that the only way it could have happened was when the car was on the lift. Since they agreed to pay for the damage I gave them a second chance. Big mistake. Never again.
After a lot of hard bargaining I bought a 2007 Sienna from Joni at Penn Toyota. The car was in excellent shape as my own mechanic later attested. However there was an aftermarket alarm system that kept going off for no reason. Although this probably should have been taken care of prior to the purchase, Joni agree to pay for the repair without my having to drive another 3 hours to Penn Toyota, as I live upstate. Therefore I would highly recommend
