Planet Ford 59
Ruben was very pleasant and a delight to work with. We were extremely happy to get exactly what we wanted at the price we could agree on
It was a great experience from beginning till end. .
I contacted Emailed them on a Friday & received a message back on how to fill out the credit applications submitted it didn't hear anything from anyone on Monday I contacted them asking if someone could let me know the status of my application he said he would call me back in a hour NO RESPONSE. My friend called 2 times after me & got the same response the first time & nothing came from that & the second person Alfredo actually did what he said he would do & reviewed my information & got back to me promptly. He had great customer service but everyone else thumbs down
Worst customer service by their finance department (Frank) he could have made a sell, first thing he asked so were is your commitment ( I gave permission to the sales guy to take my info to the finance department to run my credit so we could get the process started when the finance guy came he had this cocky attitude and asked me where was my commitment. I was standing in front of him & told him I was wanting to buy a vehicle what ales dos he need ) he just kept asking why are you on the phone. He had this cocky attitude and was rude, so I walked and than he said you were just looking for a reason to walk out. I wasn't looking for a reason to walk out I was looking to buy a truck I left there and went somewhere ales & bought a truck. They lost my business and I wouldn't recommend anyone to buy a truck from this dealership if they have Frank working in their finance department. At the same time I would like to Thank the sales guy (Brandon & Juli for your Good customer service) unfortunately your finance guy(Frank) ruined the sale for you guys. I'm putting just one star because of their finance guy (Frank)
I accidentally submitted a review with Cameron Gordon's name. It was meant for CHRISTIAN LARSEN. My experience with Planet Ford has guaranteed my lifetime loyalty! Absolutely expedient, professional, courteous, friendly and compassionate service...not to mention the GREAT HOSPITALITY shown, even at 930p or later. I was impressed beyond expression. I will tell everyone I know (in fact, I've already told two people) about my wonderful experience. THANKS SOOOO MUCH CHRISTIAN AND I'M SORRY FOR SENDING THE WRONG REVIEW, INITIALLY. Keep giving great service. God bless!!!
Kevin (Sales) helped me get into a vehicle I wanted in less than 3 days, was an easy & quick process! Lyndi (Technology Specialist) gave me a great review on how to work my vehicle in such very little time! Great experience here at planet ford 59!
Cameron Grodon is the salesman I will buy my next car from he knew all the answers to my questions and even told me more about the car than I had thought about. He did everything possible to make my experience at this dealership a positive one which I can say is a first. If it were not for the high prices at this time he would have had a sale but I'll come back and see him when there is a deal worth my money
Great person you have there and I would recommend anyone to shop for a car at this dealership.
He was very helpful and friendly, I was impressed by his knowledge and would recommend him as a salesmen! Thanks
Excellent service and great pricing , Cameron Gordon will take care of you whenever you need him.
