Porsche of Fairfield

4.5
Overall Rating
Customer Service: 4.5 Buying Process: 4.4 Quality Of Repair: 3 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.8 Pricing: 4.4 Overall Experience: 4.7


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Our first Cayenne
5
Vlad and Tatyana on 04/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

We are just bought our first Porsche Cayenne S at this dillership. The purchase process was made at very professional way. All team was great : David, Fernando , Tony excellent businessmans and professionals!!! Delivery proses and car condition was outstanding !!!

My second Porsche with Bob Z.
5
Daniel Chiu on 10/04/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I would highly recommend this dealership to my friends or anyone consider buying a Porsche. This will be my second Porsche purchased from Bob within 32 months. I trade-in my previous Porsche for a brand new Porsche 911. The experience was beyond my expectation again. He will work with you from start to finish. This is a great purchase and I really enjoy the new car. Thank you again, Bob. ps: Make sure you look for Bob Z. You will not be disappointed.

The Sales guy here was a joke...
1
John on 08/20/2014
Customer Service: 1 Buying Process: 1

Inquired about a car and the Sales guy quoted MSRP...wouldn't provide a real price to start a conversation. I've spoken to 4 other dealerships and they didn't play stupid used car salesman tricks...stay away from these guys

I had been looking for a new high performance sports...
5
nbyond on 02/20/2014
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had been looking for a new high performance sports sedan for nearly six months, and had test driven quite a few CPO Audis and BMWs but hadn't found "the car." After seeing several CPO Panameras on the Porsche of Fairfield website, I stopped in during lunch without an appointment. Over the next several hours, Jose Suarez Diaz patiently arranged multiple test drives and then he and Bob Zaleski worked with me to make a very fair deal on what turned out to be the perfect car for me, a 2010 Panamera 4S. No games, no upselling, no pressure. The whole car-buying experience was exciting instead of being stressful (as it often can be). If that had been the whole story, I would have given Porsche of Fairfield a high rating here. However, the service got even better when I had a flat (a spike through the side wall) less than 36 hours after buying the car - and just before I had to leave town on business. I called Jose to let him know what happened, and he graciously arranged for the pick up, repair and delivery while I was traveling so that the car was waiting all "shiny and new" in the driveway when I got home. Talk about awesome service! I'm a new customer to Porsche of Fairfield but have happily purchased and serviced Audis at the sister dealership (next door) for years. I look forward to a similar relationship with Jose and Porsche of Fairfield service team.

Outstanding dealership
5
Drew on 11/03/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great experience buying a 2014 Boxster, everyone was professional, knowledgeable and passionate about what they were doing. Would highly recommend this dealer, they are much better than their competition. Never had a better buying process, and I've purchased many business and personal vehicles.

Customer Service
5
James U. on 09/12/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I recently purchased a pre-owned Mercedes Benz from the dealership and I must confess that dealing with Jose D and Bob Z was a wonderful experience and I'm looking forward to going back and/or recommending both gentlemen to anyone. Jose and Bob...Thanks again.

Great sales, horrific service
3
Unhappy on 04/22/2013
Customer Service: 1 Buying Process: 5 Quality Of Repair: 1 Overall Facilities: 5

Sales was fantastic. Service has been horrific. Poor communication, takes forever to schedule service, for parts to arrive, etc. Coming up on 2 months that an issue with my car has not been addressed. Just terribke

Best Salesperson Ever
5
S.T on 02/07/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I purchased a 2012 used BMW 328i from this dealership which was a traded in car. One of the main reasons I chose this dealership was a good recommendation I've received from one of my friends about a salesperson there named Bob Zaleski. From the moment I entered the dealership, he was so helpful and enjoyable to deal with. He put so much time in my case and made the transaction as smooth as possible. The car that I purchased had a couple of minor scratches and he promised me to fix them which he did in their maintenance shop. About their maintenance facility, it was a joined center with Audi Fairfield and Mercedes Benz Fairfield under the possession of Penske Automotive, which was a professional, fully equipped center. Their body shop, in my opinion, was extremely fast and clean. More importantly, we made a friendly bargain on the price and he gave me a good discount on the car. Meanwhile, their business manger, Ivo Ivanov, put so much effort to make the paperwork ready, and helped me a lot for getting me a reasonable loan. Last but not least, I am extremely satisfied with my purchase and specially for dealing with the best salesperson ever: BOB ZALESKI.

Recently I had a concern about my Porsche Turbo Carrera...
5
14flip on 10/02/2012
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Recently I had a concern about my Porsche Turbo Carrera and saw Joseph Gallucci, Service Manager Fairfield Porsche. He made a positive first impression on me, proved to be highly motivated and very product knowledgeable. He repeatedly confirmed a strong personal commitment to the customer, Fairfield Porsche and the Porsche Product. Joe excels in communications and interactions with your customer, he helps us make decisions with confidence.In the Strongest Words I had the best Service Experience of my life. The total process from the beginning to the conclusion was a demonstration of professionalism.Fairfield Porsche has a complete team, Sales and Service, to help its customers. Fairfield Porsche is where I will purchase my vehicles.Best Regards,Phil Spalla

Panamera Turbo S
5
CDspeed on 05/23/2012
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I just purchased a new Panamera Turbo S and was met with top notch customer service. Bob Zaleski and Claudia were an absolute pleasure to work with. I traveled over 90mi and chose Fairfield Porsche over 4 dealerships that are closer in vicinity to me. This is due, in no small part, to the high level of service and professionalism I received from dealing with Bob over the phone. I am a demanding consumer and couldn't be more pleased with my new purchase and the experience of dealing with Bob and his team. Simply the best.

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