Prime Autos of Hagerstown

4.9
Overall Rating
Customer Service: 5 Buying Process: 4.9 Quality Of Repair: 5 Overall Facilities: 4.7


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4.5
Cory wieczorek on 11/07/2016
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 4

This was the first time I left the nest and bought a car by myself. They were extremely friendly, fought with the bank for me for hours! And just straight up the best experience I could simply as for as a new car owner. Definitely recommend if you looking for great prices and Customer service! Thanks guys!

Amazing people with great vehicles
5
Ally on 10/20/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Fantastic family business. So personable and easy to work with. Have wonderful vehicles with fantastic deals. I love my new pathfinder!! Thanks again!!

New Mustang!
5
Rick on 10/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Got a great deal on a 2014 Mustang! Julian and Charlie are wonderful to deal with!

Great experience!
5
Tina on 09/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is a great place to buy a car. They will work with you the best way possible in order to get you into a car. I was very happy with the customer service that was provided.

buying a car
4.7
Tim on 09/10/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

very nice to work with and very nice cars. over all it was great.

Excellent options, very clean cars, great service
5
Blake on 06/20/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Very pleased with the the selection of cars. Cars well kept, clean, everything you could ask for. Service is very friendly, easy going people.

Purchase Experience
5
The Eakles on 06/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Our recent experience with Prime Auto Sales of Hagerstown, MD, was a very positive one. We scheduled an appointment with Julian at OUR convenience and described exactly what we wanted in an automobile. Within three days (not business days, he worked over a weekend) he found a car that exactly met all our specifications, including the color choice. All the pickup arrangements were handled promptly and efficiently by Charlie. We knew the car we chose had a few cosmetic blemishes and Prime Auto handled the repair work for us. We are now the owners of a perfect 2013 Prius. Prime Auto Sales will be our first choice for any future auto purchases. Don't and Judy Eagle Waynesboro PA

Really Great
5
KevinA on 06/03/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

They were very patient and understanding. They explained everything and helped me navigate the whole rollar coaster of car buying. For a first time buyer they were incredibly helpful at reducing stress that comes with it.

Makes car buying easy.
5
AAnde on 02/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Best car buying experience. Everyone in our family has bought a car from Prime Autos of Hagerstown. Julian and Charlie take the stigma out of buying a used car

Great cars and great people.
4.7
Barry on 02/01/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

I went to Prime Auto with my daughter to purchase her 2010 Pontiac G6. What a great place to do business. Julian the lot owner and his wife were great to work with in every aspect. Great looking cars on the lot and they really took the time to show us their inventory with no pressure. The whole experience was great. If you are looking to buy a car I recommend you check them out. You will be glad you did.

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