Pundmann Ford
it was ok did what they was suppose to .they did a good job
Called for service, 3 weeks out. Then I bring it in, told I'll get back later in the afternoon, got back 4 days later. They write down the service calls... write down? Who does that? How bout a computer. And the service tech was trying to find my name, but you couldn't read the writing... bet if it was on a computer, you could tell. Then they charged me for something that I had previously purchased when I bought the car new... CHECK YOUR BILL!I will not buy a car from them again and will look elsewhere after my warranty for service. Whoever is in charge needs to get service guys who know what they are doing and for god sakes, use a darn computer!
Everyone was very friendly, my salesman was extremely knowledgeable of the Ford Fusion I purchased (understood what I wanted), and took his time showing me how to use all the controls on the interior, changed the license plates, etc. I was just as impressed with the financing department, took his time in going over all the different types of warranty's, the process in registering my new car, personal property tax, and understanding the options when financing/making payments on my new Ford. I also received a voucher for five free car washes.
It was time for my emissions test. I could have gone anywhere, but no one touches my car but Pundmann Ford. I have bought 4 new cars at Pundmann Ford, and no one but the car wash touches my car but Pundmann Ford. I even buy batteries and tires at Pundmann Ford, and if I ever need a wiper blade, Pundmann Ford will install it!
Loved my experience with pundmann ford st.charles . They were very quick and efficient with all of my service. Grade A service always !
Wonderful.............................................
Always attentive and as a female in a "male shop" that is important. They listen and are helpful.
Everyone was very nice and helpful. John did the rebate for me and it's good to know my car is good
Pundmann Ford is the best and I would not take my car anyplace else. They totally respect how "picky" I am about my car. I've been buying cars from them over 30 years.
It took 3 months from the time I placed the order for my new vehicle until it was ready for me to pick it up.
