PYE KIA OF DALTON

The staff was nice during the buying process and the car has been great. After 1st oil change I had to have car towed due to a mistake made by mechanic. After 1st tire rotatation I found a lugnut missing. The dealer said they would detail my car for free to make up for the mistakes but after they "detailed" it I had to take it and have it cleaned because the windows were so bad I couldn't see out, also think they chiped paint while cleaning but not sure. I have placed complaint for a loose fender but they can't seem to find time to look at it. Last week I tried to schedule an oil change and when I asked if it was time to rotate the tires they replied that me nor my car was in their system.