Ray Catena of Union LLC

5
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5


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First class experience
5
Christine on 11/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This was my second Mercedes with Ray Catena. Stan Baum was a pleasure to work with. Easy and honest salesman. He found me the car I wanted in less than an hour and sent me all the paperwork I needed to fill out within minutes. He responds so quickly and even on his day off and during non business hours. Ty took us through all the features of our new car and was so kind, knowledgeable and patient. I look forward to a long future with Ray Catena.

Thanks Chris!
5
Kevin07016 on 11/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Chris Popin sorted us out in less than hour, Great service again, we were never put under any pressure and his relaxed style clinched the deal. Thanks again Chris!

They make everything easy!
5
Happydriver on 11/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

This is the 7th vehicle our family has gotten from this dealership and the 3rd we have gotten with Chris. We have also sent friends/clients of our's to him. Part of the reason, a big part, that we keep coming back is the service. Chris makes it amazingly easy to walk out of there with a new Mercedes. And the of course there is the car. I am not a particularly materialistic person, I value experiences way more than things. From start to finish, looking at the cars and driving the one I chose is a great experience.

Excellent!!!
5
Kalimah Farrakhan on 11/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Chris was excellent and very resourceful when it came to the benefits of being a Benz owner. I was an Audi owner however Im never looking back.

True professionalism
5
Lex1 on 11/18/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Working with Chris was a pleasure. After speaking together and having discussed what was important when purchasing my new vehicle he found the... "perfect car for me"! He gave me straightforward numbers on the deal and also my trade in and never tried to up sell me on features I didn't need. It is for this reason that I highly reccomend Chris Popin as your next salesman at Ray Catena Mercedes of Union.

Excellent service in quality showroom with no hard
5
Mike's carpage on 11/12/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Beautiful showroom. Knowledgeable salesman without hard sales pitch. Competitive pricing - they didn't try to give me high quote and then work down from there. No need to shop around because it was competitive pricing from the outset.

Professional beginning to end!
5
B on 11/12/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Stan, as always, knows his product, explains options, listens to his customer and is responsive to questions and requests. The tech training session was well taught and having techs come to the house to program the garage door was a real plus. Thanks to Stan and the team.

Thank You
5
Israel Casis on 11/07/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Thank you for everything. Definitely would buy another car from you guys. Very happy with your service. Thanks again

Very satisfied!
5
cuk917 on 11/04/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Very satisfied with customer service,excellent attention in time,dedication and experience of the sales representative along with the manager and other.Thank you very much Stanley Baum.

Best car buying experience I have ever had!
5
Rock116 on 11/04/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

It was a pleasure to get my new car at Ray Catena. Never expected when I walked in yesterday afternoon that I would be driving home in a new car. Stan was wonderful. He was informed, friendly and extremely helpful. Tyrrel was very knowledgeable and funny as well! Would definitely recommend anyone in the market for a Mercedes to go to Ray Catena in Union.

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