The lady at the front desk was very courteous and professional. I liked the way my request was handled but couldn't get the work done due to very very exorbitant charges.
Service
5
Cathleen Vercellotti on 11/21/2016
Customer Service:5Quality Of Repair:5Overall Facilities:5
Fast, Friendly and explained everything in detail.
President/Owner
5
F550 on 11/21/2016
Customer Service:5Buying Process:5Quality Of Repair:5Overall Facilities:5
very satisfied......................................................
Another Great Change
5
Mark Lyons on 11/15/2016
Customer Service:5Quality Of Repair:5Overall Facilities:5
Easy to get in and was informed of how the car was doing.
excellent
5
Susan Caragher on 11/15/2016
Customer Service:5Quality Of Repair:5Overall Facilities:5
very professional and convenient. Car was ready when expected.
Plainfield Quick Lane
5
Abraham Vega on 11/07/2016
Customer Service:5Buying Process:5Quality Of Repair:5Overall Facilities:5
Pete at Quick Lane was Honest, trustworthy and friendly. Will definitly revisit as needed.
District Manager
5
Robert Higgins on 10/29/2016
Customer Service:5Quality Of Repair:5Overall Facilities:5
Did a great job on serving our vehicle, >>>>>>>>>>>>>>>>>>>>>>>>>>
The initial greeting was great and my sales person was good. The manager was like a proto typical use car salesman. Paris with numbers and presents them like he's trying to fool you. That part was disappointing
Pleasurable
5
Kevin Faron on 10/05/2016
Customer Service:5Quality Of Repair:5Overall Facilities:5
Speedy as always honest service advisor very helpful
Service
4.5
Ray Bauer on 08/22/2016
Customer Service:5Buying Process:4Quality Of Repair:5Overall Facilities:4
The Service department has been great for maintenance on 2014 Escape