Rod Baker Ford

4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 4.8


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Experience
4.5
Tim Mohan on 11/22/2016
Customer Service: 4 Overall Facilities: 5

The lady at the front desk was very courteous and professional. I liked the way my request was handled but couldn't get the work done due to very very exorbitant charges.

Service
5
Cathleen Vercellotti on 11/21/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Fast, Friendly and explained everything in detail.

President/Owner
5
F550 on 11/21/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

very satisfied......................................................

Another Great Change
5
Mark Lyons on 11/15/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Easy to get in and was informed of how the car was doing.

excellent
5
Susan Caragher on 11/15/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

very professional and convenient. Car was ready when expected.

Plainfield Quick Lane
5
Abraham Vega on 11/07/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Pete at Quick Lane was Honest, trustworthy and friendly. Will definitly revisit as needed.

District Manager
5
Robert Higgins on 10/29/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Did a great job on serving our vehicle, >>>>>>>>>>>>>>>>>>>>>>>>>>

Rod Baker
4
Keith Bradley on 10/21/2016
Customer Service: 4 Buying Process: 4 Overall Facilities: 4

The initial greeting was great and my sales person was good. The manager was like a proto typical use car salesman. Paris with numbers and presents them like he's trying to fool you. That part was disappointing

Pleasurable
5
Kevin Faron on 10/05/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Speedy as always honest service advisor very helpful

Service
4.5
Ray Bauer on 08/22/2016
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 4

The Service department has been great for maintenance on 2014 Escape

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