Rogers Ford Lincoln

4.9
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4.8 Overall Facilities: 4.8


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Rogers Ford has earned my business
5
Michael on 04/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Kelly Tucker and Doug Herrera made this experience absolutely wonderful! They were both very attentive and showed an excellent display of customer professionalism and service. If I need to purchase a vehicle in the future, without hesitation, Rogers Ford will earn my business!

Highly recommend these guys.
5
Zac Doran on 04/19/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Rogers Ford has some very dedicated and valuable employees. Severo and Lee Cook were very diligent and efficient with getting our company truck on the road ASAP.

I bought my last 2 trucks here
5
John G. on 03/22/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Troy at Rogers Ford sold me my last 2 trucks. He was very attentive to hear what I was looking to buy. He did not try to sell me just anything he could. He was very friendly and he went to work to find what I needed. He helped me get all the facts so that I could make the right decision. When I found what I was looking for Troy went to work for me to get me the best deal possible.

great experience
5
J Powers on 03/10/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I was met by a very helpful salesman who showed my husband and I around several vehicles. He soon narrowed down our needs to a Fusion. We love the car! He made sure that we had everything on our checklist. He ordered new floor mats as the ones in the car were missing. Still waiting on those, but he has called us to keep us up-to-date on the status of the order. Great experience all around.

Good service
5
Glen Carr on 03/07/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Had some service done. was in and out in short order. Not your stereotypical dealer service, they didn't try to sell me the whole store.

Happy customer
5
Daniel on 03/07/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Joseph Brown is a stellar Ford representative. I've always been a die hard Toyota person until now. Joseph's calm, quiet yet confident demeanor along with his considerable knowledge and genuine positivity of the product served to change my mind and buy my first Ford. I appreciated his attention to detail and good listening skills. He remembered and applied my opinion and preferences to the car I was thinking about, even when i had forgotten these things. I look forward to many years of happy Ford driving and i will recommend Joseph and Ford to anyone who is in the market. It is definitely in Ford's best interest to KEEP JOSEPH BROWN HAPPY and under their employment!!!

Very Helpful staff!!
5
G. Karkut on 03/07/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

With alot of experience, good at what he does, and over all very helpful. Thank you Corey!!!!!

not what I expect. made shopping painless
5
happy camper on 02/17/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I had a overall good shopping experience for the first time in West Texas. The staff was friendly and didn't try and sell me something i didn't want or need. I expected car shopping to be a hassle, but these guys really made it a breeze.Thanks Phil and everyone I dealt with at Rogers Ford.

Pleasant experience
5
Lind Bertino on 12/17/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Buying my vehicle at Rogers Ford was a pleasant experience. I had purchased a Mustang years ago Rogers and when i decided on an Explorer. I knew Rogers was the place to go. I have dealt with the service dept fixing trucks for my work place and Brandon has always been courteous and helpful. Phil was the salesperson that helped me get my new Explorer and it was a pleasant experience as well!

Joe Snow was great.
4.2
Jake on 04/06/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 3

I found a mustang on cars.com when I went to the dealership the salesman said they didnt have it and wouldn't be bothered to check inventory. When I called Joe found the car and did a great job of taking care of me, and keeping me informed through out the process. If my next car is a ford I'll be going back to him.

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