Sheehy Ford Lincoln of Gaithersburg

4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.7 Quality Of Repair: 4.6 Overall Facilities: 4.7 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.8


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My car looks amazing
5
Maggiemae3 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I just wanted to take the time to say thanks to Marty and Kevin for doing such a great job fixing my car and getting it back to me in a timely manner I will be telling all my family and friends about you thanks again Kim

Eric Jarvis
5
Galvin123 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Eric jarvis got me into the car of my choice for a great price and gave me outstanding Customer service!! I will come back to him in a heart beat

Awesome Experience!
5
Maverick on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Alex handled everything from the get go and made the entire process painless and easy. Did not sugar coat anything and was up front with the information. 10/10 would go back to him in the future.

Great service
5
Mivo on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Alex took charge right at the beginning and the whole process was great.i was in and out very fast. Everybody was very friendly and courteous. Thank you

Ford Flex purchase
5
Jwhite on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Kate Van Arnum and the sales staff at Sheehy Ford were very helpful during our purchase experience....We drove 350 miles to do business at this dealership....Awesome pricing !! Great Job Kate !

Completely hassle-free experience
5
cbteng9999 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

As close to a hassle-free experience as Ive ever had. My Sales person, Kate, was professional and worked with me to find the exact vehicle I was looking for. From the time I walked in the door, Kate went above and beyond to ensure that I was satisfied with my purchase and took the time to guide me through the process (from locating exactly the truck I was looking for to helping you understand the contract). This is not your ordinary dealership. They will call and text to ensure that the customer is happy. They strive on the customer's experience and will work with you, every step of the way to make sure you drive off with the vehicle of your dreams. Once again, thank you Sheehy Ford of Gaithersburg and Kate for listening, caring, and ensuring that I was completely satisfied.

Wonderful experience!
5
NewFord17 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We were looking at the Ford Escape SE online and saw that the one we wanted was at Sheehy Ford in Gaithersburg. I called and spoke to Koby who told me that the car we were looking at online was there. We scheduled a test drive the next morning. When we arrived at Sheehy we were greeted and introduced to Koby. He was very proffessional and answered all of our questions. He made the buying experience an easy one and stress free. We would definitely go back to Sheehy Ford in the future and would recommend them to friends.Thanks! We love our new car!

Amazing buying experience
5
Lauren Abrams on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Buying a car is never an easy experience, until now. It was truly a pleasure working with Marijana she was incredibly knowledgeable and extremely patient with me. I had a very tight budget and parameters to work with. And she helped me to find the perfect vehicle for me and my sons. Thank you for making My experience today a great one.

Sales Representative was Superb
5
kencan on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Alex Magner, Sales Consultant Sheehy Ford Gaithersburg, was simply outstanding as we worked through a car sale via email. Alex was very responsive and straight up in his answers. He quickly obtained the details and emailed me with the "out the door" price/breakdown of the car I was seeking. As requested, he had the car prepped, an appointment with the finance team, and we were in and out in minimal time. Alex followed up the next day after sale to ensure all was well with us regarding the car. Alex is top notch, he will work for you and ensure you receive excellent service.

Kate was wonderful
5
Mitzy7074 on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We submitted our inquiry online along with doing all our research. Kate reached out to us quickly by phone and also sent a video, showing us a large selection of Explorers. So when we spoke to Kate on the phone we confirmed what we were looking for and made an appointment. When we arrive she greeted us and looked over the vehicles we were interested in. Kate broke it down by asking what amenities we wanted and in minutes we picked the vehicle that had it all. And it wasn't even the most expensive. She did not pressure for the bigger sale. I would recommend Kate to my friends and family.

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