Sterling McCall Ford
Paul Diamanti (NCRS) took care of me. He answered all of my questions, took as much time as needed, and did everything he said he would do. He made sure the whole process was as easy as it could get. Thank you NCRS and thank you Paul.
2 weeks ago I purchased a new Mustang GT from Sterling McCall. Overall the experience could not of bee any better. My salesman, Paul DIamanti came highly recomended. He was right! They did not have the exact car I wanted on the lot. Paul went above and beyond and drove all the way to Dickinson to get me the one that I wanted. When you put the level of exsperience and serivce Paul provided, along with a great price you rightfully gain a very happy customer!
Excellent exsperience buying my new Mustang. Paul Diamanti went above and beyond getting the exact car on the lot that a I wanted. He made sure all of the needed items came together in a smooth fashion. I could not be happier.
I went in to Sterling mccall ford yesterday after reviewing different dealer websites. I requested a price quote and was immediately called by Isaac Khalaf the General Manager (yes the General Manager) I was expecting a pushy salesperson. I did receive a call from a salesperson asap well named Peter which was great. Issac helped answer a ton of questions concerning credit and was able to help me get 0% on a new car which after my divorce I didn't think I could qualify. I'm a single mother of 3 and all I can say is I am a Sterling Mccall Ford customer for life.
Saw an add today and replied to the dealership for info. They called me 5 minutes later and asked if I was available to see the car today. I drove 45 minutes from humble to see and drive the car, only to be told it wasn't there and when they did get it, it needed new airbags and touch up work. They wasted an hour and a half of my time.
It took 5 hours to just do a diagnostic on my 2008 f-150. All their technicians were young kid, just out of school. During the 5 hours waiting, total 6 drivers were complain about the A/C, break, engine overheat, and etc that were still not been solved after 3 visits.
This is the 3rd vehicle we have purchased from Paul and we appreciate his professional and straight forward salesmanship. We will continue to purchase from him.
BROUGHT MY MUSTANG IN FOR A RECALL AND WARRANTY WORK. ALL OF THE SERVICE WAS DONE PROMPTLY, AND ALL THE PROBLEMS WERE FIXED (THREE SEPARATE ISSUES) CORRECTLY. THE COST WAS NOMINAL. I WAS VERY SURPRISED, PLUS THE CAR WAS WASHED AND CLEANED!!! WOW!!!!!!!!!!!!!!
I wanted to check and purchase a Mercedes Benz 2013 E-350. Before arrival, called and the sales person said, the car IS THERE AND WAITING FOR ME. Informed the sales person the time when I will arrive. At the time accorded, arrived and the sales person informed me, the car was in a Cadillac dealer since Friday ( the call made next Monday) but it will take just 10 minutes to bring the car to be inspected. 1/2 hour later they informed the car was in transit to the dealership and it was a lot of traffic. I understood due I found the same. 1 hour later the same situation was told. At the 1:45 hour waiting requested the used sales manager and he mentioned the vehicle was sold last Saturday. I looked at him like asking for a response and a super apology and the only thing I received was a sorry and excuse for the misunderstanding. I should said, the sales people there approached me offering all kind of vehicles and deals. I believe if it isn't a mistreatment, an abuse or the worst customer service ever, please fell free to open my intelligence to this kind of bad service. You guys of Sterling Ford are great, but killing desires to return customers or to make any business in your store.
I purchased a new F150 Today and the help I received from Paul, Brett & Travis was superb! They took care of me quick, fast and in a hurry. Was by far the easiest car buying experience to date! I was referred by a close family friend and told me I would get VIP treatment. Like most ppl would think I shrugged it off and figured it be like all the others but was I wrong. If anyone reads this who is looking to buy a new Ford vehicle I would tell you to go nowhere else but Sterling McCall Ford and ask to see Paul Diamanti! He is the MAN and will make sure you are handled with kid gloves. A SUPER SPECIAL THANKS TO: Gloria L. Fuller Caballero. Thanks for your help. I can't express enough how much I appreciate what you did to help me. From the bottom of my heart THANK YOU.
