Summit Automotive Inc.

4.8
Overall Rating
Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.9


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Buying used truck
4.8
Kurt123 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Went out JUST looking and landed up buying a used truck the same day.The price was right for a great used truck and Juliana Farvour was also able to address my questions, and also coordinate getting a sprayed in bed liner before my arrival.Juliana also picked me up from Enterprise rental and brought me to Summit dealership so I could drive my new truck home.Pleasant/positive experience!!

Good pricing, little neogiations, vehicle out of alignment
3.4
Dan123 on 11/29/2016
Customer Service: 3 Quality Of Work: 3 Friendliness: 4 Pricing: 4 Overall Experience: 3

Vehicle drifts right, dealer unwilling to correct alignment even if I purchased new tires for the rear of the vehicle. Nothing special about this dealer once you drive away.

Recall update
4.8
Renee on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

The employees at Summit are always very kind and considerate. I appreciate their honesty and their willingness to work with my schedule. I also love me the shuttle service.

Great experience buying a new Jeep Grand Cherokee
5
C&M Jeepowners on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Based on past vehicle purchases form the dealership there was no place else I needed to look. The salesmen and management are so easy to deal with and we knew we would get a great deal. We were not disappointed . Thanks Joel, Tim and Tom for another great experience.

Satisfied returning customer!
5
ottosrock on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I have leased my second vehicle from Summit and it been a pleasure doing business with them. A friendly and knowledgeable sales team will put you in the vehicle you are looking for. A couple e-mails and phone calls and we had ourselves a deal that fit our needs, and budget. I would also like to say that two years ago we leased our first Ram and could not have been happier with this vehicles performance and design. I would recommend stopping at summit for a no nonsense sales approach and an awesome RAM product. Kraig Peterson was great to work with.

Fast and friendly
5
Jbevel on 11/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Sean is great! Randy worked double time to get the deal done. I got a test drive in late Tuesday and was approved first thing Wednesday. Little to know waiting. Paperwork was smooth process! Plated and out the door in short time! Sean kept track so I could stay on time to leave for Thanksgiving in Indiana. Just a super bunch.

Great Sales Team
5
rinkfarm on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The Salesman took the time to answer all our questions. Any that He did not know he went and looked up. He also knew the vehicle and was able to tell us how everything worked. He was not pushy and did not rush us. Felt very much that he was there for us.

Summit did all they could to satisfy my needs.
4.8
junkerscreen on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

The service team at Summit are very customer oriented. Their prices were competitive. Most people I talk to do not realize dealerships can be competitive when it comes to service.Ron

Excellent Dealership!
5
SCHOEBEL on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

All around great experience, Well organized sales team! Mark and Kraig handled everything profesianally and promptly, good guys! Once we had a purchase agreement written up Tim had all the financing paperwork ready for me to sign and went through some warranty options with me and I was on my way. Great customer service all around. Nice clean showroom and customer lounge. Will definatly be recommending these guys to anyone I know looking for a vehicle. Will be stopping back myself next year when we will be looking at trading in my wife's SUV for a new one. Thanks again guys,Joe Schoebel

Toms Ram
5
tomhagman0 on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Made me feel confortable at the dealership and understood the anxiety making a major purchase so worked with me to, what feel, was a very good deal on the entire package.

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