Thompson's Toyota

4.7
Overall Rating
Customer Service: 4.8 Buying Process: 3.8 Quality Of Repair: 5 Overall Facilities: 5 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.6 Overall Experience: 4.8


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Another auto purchase from Thompson's Toyota.
4.8
John998 on 10/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Again, a great interaction with Thompson's sale and finance staff (Tim Blake/Shannon Burke).Tim was attentive to what we were looking for and helped to make our whole purchase process move smoothly and seamless. When we have any future automotive needs, Thompson's Toyota will be our first stop. Note: Toyota's pretty much sell themselves, it's the employees that get customers to return. And a big thank you to Bill also.

Local Dealership
4.2
Greg / Thomas on 08/30/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 4 Pricing: 4 Overall Experience: 5

I'd like to thank Craig Amolsch for the time he spent with us. He was very friendly and helpful and the overall experience was pretty good.

Craig
5
Nickm576 on 06/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Craig Amolsch helped me purchase a 16 Toyota Tacoma, Craig's service was nothing less then text book perfect, he presented himself as a well dressed positive and outgoing individual who knew every detail of what he was selling, he was a honest individual a attribute in which still today is lacking in the sales industry, he was able to come down to a personal level while still remaining professional to make the time at Tompsons Toyota as pleasant as possible, if your looking for a salesman who will work for YOU WITHOUT high pressure sales tactics don't settle for anyone less then Craig Amolsch.Thanks Craig

Roy V was amazing!
4.4
EmberLee on 06/01/2016
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 3 Overall Experience: 5

No pressure! Was a fun experience. They walked me through everything and made me feel at ease with my new purchase. Love my new car the best deal and investment I've made. They went out of their way to assist me and make my car buying experience one I wont forget.

Best Car Dealership,
4.8
Wolfie123 on 05/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I had finally made the decision to buy a new car and started doing a lot of internet research. I went into Thompson's Friday afternoon to take a look around. I never once felt pressured or rushed to make a decision. I found the car I really wanted (RAV4). Craig Amolsch was great...he really made me feel comfortable and welcomed. This is the best dealership around. Thank you Craig, Thanks Robert Amador for your help with financing.

Great Dealer!! Ask For Dave Somberg
4.8
Tristan08 on 05/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I've been looking at Camry's and found a 2014 that I liked at Thompsons Toyota. On my way up to the dealership Dave Somberg called me to let me know that the car had sold and was sorry. He then asked me to come by anyways and check out his inventory if I wanted (No Pressure). I test drove a few and fell in love with a 2016 Camry. Dave did the math right in front of me and for 3,000 more I got new car instead of the used 2 year old one. The whole process was painless and there was no pushing to buy from Dave. A friend of mine recommended Dave to me and I would recommend him to anyone who is looking to get a car and have a great experience. Dave Somberg was great, nice, funny, honest and helpful. The next time I buy a car I'll be headed back to Thompsons and asking for Dave. Thanks,Rob

Best car buying experience
5
Leah M Smith on 05/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Parker Mckee helped me find the car I wanted most. I love my Camry Hybrid! The staff made me feel like family. Thank you so much Parker!

Best car dealership EVER
5
Alyssa smith on 05/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I visited Thompson's toyota twice in my travels for a new car, at the very beginning and the very end. I wasn't quite ready to settle on a car 2 weeks ago and felt no pressure to do so. Then I explored the Sacramento region and felt uncomfortable with how I was being treated, how often I was contacted, and several instances of misinformation. Circling back to Thompson's once I was completely sure what I wanted was the best decision I made. Roy was extremely helpful, understood my needs and what I was looking for and never took advantage of my age. The paperwork was seamless and even once it was completed, Roy took the time to help me synch my phone with the car, go over all the features so I get the most out of my brand new car. Highly recommended this dealership!

Great buying experience.
4.8
Steve on 05/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I found the vehicle I was looking for through Cars.com. I received a quick response by email and followed up by phone. I drove from the Bay Area to look at the car and worked with Nicole Armstrong. I found Nicole to be very helpful and knowledgeable. I never felt pressured by anyone and the process went faster than expected. I was pleased that they were willing to negotiate and purchased the vehicle. I would recommend Thompson's to my friends.

Great deal on a used car and excellent no-pressure service!
5
Cassie Canlas on 04/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Found the car on cargurus.com. Car was in excellent condition as advertised. Team was willing to negotiate and provided a great deal. Lee Burkett was very patient and provided excellent customer service. Car purchase was the shortest transaction I have ever experienced. I would recommend to others and would consider buying again in the future.

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