Toyota of Dothan

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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My first tundra
4.8
Trucker65 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I had a great time with that but Donnie ,I'd go back for another one,paul and Steve were also great thanks guys.I love my truck,.doesn't compare to anything I've ever own it's on top of it all.

PHENOMENAL DEALER
5
Vic29 on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I have never been out of a dealership Car in Hand, Deal Done in under an hour. The whole experience was bottom line up front with Woodrow Dean. Woodrow and the incredible team ay Toyota of Dothan are by far the best team I've ever purchased a vehicle from. As long as I am a Toyota costumer, I will be a Toyota of Dothan costumer. I highly recommend Woodrow and his team to anyone interested in a great deal on a great vehicle. Thanks for the Hard work guys.

Great Experience
5
cewyatt on 11/20/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This was my very first experience buying a car on my own and Toyota of Dothan made it great. My salesman Woodrow Dean was prompt and professional, making this a very smooth transaction from start to finish. He introduced me to each and every person that I had to encounter throughout the process, including the dealership manager!! I love my RAV4 and recommend Toyota of Dothan and Woodrow to anyone who's car shopping!!

Loving my RAV4!!
5
Pcad on 11/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Loved Toyota of Dothan!! My sales team made this an easy buy! I can honestly say that my salesman Woodrow Dean was great! I hate car shopping told him that! He asked what can I do to make you like it? needless to say he met all my conditions by being prompt, no nonsense, none of that back and forth waiting game!! Woodrow also thanked us and introduced my husband and myself to the team!!! From the manger to our finance guy! Thanks Dothan Toyota!! You were a "10" !!

Trading
5
pam523 on 10/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My experience trading in my Highlander for a new one was awesome! Josh Hernandez made it so easy & convenient....& I LOVE my new SUV!! Thnx for such a wonderful purchase!!

First time buyer
5
Clarinetplayer3atgmail.com on 10/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had been in search for a new car for over a year, and I'd been to many different dealers within the area. This was my best experience. They were not pushy, the worked with me and help me make the best possible choice for my situation and what I was looking for. They also wanted to get to know me and got very personal with me and shared their experiences with me also. We had some good laughs. Really enjoyed speaking with them.

Awesomeness
5
Jdgado on 10/10/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Josh Hernandez and Donnie Redden are awesome. Hassle free experience and awesome customer service. Will buy all future vehicles from them. They treated me and my family like old friends. Josh and Donnie were very helpful and met all of our needs. These two new a lot about the vehicles we looked at. Awesomeness is how I would describe the gentlemen.

Christi Davis did a fine job.
5
Frank Loquidis on 10/04/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Christi Davis did a fine job of selling a great car - a new Camry. She had a positive attitude, very personable and an enjoyable conversationalist. And I am a happy customer.These next comments are directed at the person responsible for the huge red tags showing huge discounts some up to $5000 with no attached fine print or qualifications. At the end the total cost for the car is the same with or without the discount because the discounted price carries a high interest rate where the nondiscounted price carries a minimal interest rate. So where is the $5000 advertised saving for the customer? Is this the old "bait and switch" tactic? Is this really necessary to sell the best selling cars in the world?Frank Loquidis

Sold on Toyota Highlander !
5
Love my new Toyota on 09/29/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was very impressed with my experience at Toyota of Dothan . I never felt pressured or pushed , but was treated with honesty and respect . The dealership was recommended by a friend and I will certainly do the same !

I found my deal!
5
Dixiegran on 09/01/2016
Friendliness: 5 Pricing: 5 Overall Experience: 5

After three months of on line shopping, careful research and hesitation, I finally decided to purchase a new Prius. Joey Hall called and told me he had found me the color, and features that I wanted in my new car. When we arrived at the dealership, we were treated wonderfully. There was no pressure to buy the car he had found and he promised to keep looking for what I wanted, but he had it right. There was no pressures buy and the price was great. What really impresses me is the free lifetime oil a changes and free tire rotations. They treat you like family!

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