Valley Imports
It was again a great and also a very pleasant service at Valley Import Fargo!! Ashley was very professional and I'm always happy that she is taking care of everything!! Awesome job Ashley and thanks again :)best regards,Alex (Austria)
Excellent service provided by Erik Swenson helping us with the purchase of the Audi and the trade of our Honda. Erik even returned calls when he was on vacation or his off days. Michelle Alm sent the finance options and our changes right away. Matt Walz explained the finance with explanations of all of the options and also got right back to me with answers to my questions. Also handled changing our license plate to a special edition. Erik even delivered the Audi to our location 3.5 hours from the dealership, explained all of the operating features, electronics, and drove up our Honda trade in back to the dealership. Mailed our remote for the garage back as we forgot it in the car. Diana and Kendall Kamp
I was very impressed with the great service I received from Erik Swenson. Very professional and caring. I would recommend anyone looking for a vehicle to talk to Erik. You will come away very satisfied.
Isamar was very enthusiastic and helpful with our search. He indeed was instrumental in us choosing GL550. He was very prompt in replying to our messages and answering our questions, and was not hesitant to involve his supervisor when he was not sure. The staff were very receptive and we did test drive 3-4 cars. they even were helpful in watching our puppy when we went for a test drive. As Valley imports did not have the car with our specifications, they looked at cars from other dealers. When we ourselves found a better deal, they were happy for us and helped verify that the car indeed had what we were looking for. Great team and we would definitely continue our relationship with Vally imports.
I would love to keep this short and sweet, but it wouldnt do justice to the amazing service I received from Nic, Armin and the team at Valley. I bought a car from Nic about 6 months ago. I quickly realized that it wasnt what I was looking for. After months of debating I finally decided to start looking again. I wanted to go back to Valley right away because of the amazing service I had received before, but their used inventory didnt match my criteria I looked elsewhere. That was a big mistake! After dealing with sales people that didnt listen to me and just not finding what I was needing, I pretty much gave up. I decided to try Valley one more time. When I got there Nic was busy with another customer so Joseph helped me out. Joseph was great and also fun to work with. He also appreciated my driving skills, so A+ in my book. He even told me that if they dont have a car Im looking for they can actually work to get it. I wish I had known that earlier because I wouldnt have wasted so much time looking elsewhere. At the end of the day Nic and Armin actually stayed late to get the paperwork completed and get my trade done. I really appreciated that as I didnt want to have to come back the next day. I just wanted to enjoy my new car! A+++ in my book! Side note: it was nice to see the calculator I had requested in my previous review for Nic was there, because it sure came in handy! Just as I was leaving we realized that one of my taillights was burned out, but because the service center was already closed for the night I would have to come back. But I didnt!! Because Nic actually picked up my car, got the light fixed, and brought it back to me all while I was at work. Truly goes to show that even after the sale the service is 5 stars!!! While I hope that I dont have to buy another car for a long time, I will definitely make Valley my first stop next time and I will tell others to look there as well! Now if only they had Apple watches to make all that mandatory texting they have to do between departments easier and would make for quicker customer service!
I would love to keep this short and sweet, but it wouldnt do justice to the amazing service I received from Nic, Armin and the team at Valley. I bought a car from Nic about 6 months ago. I quickly realized that it wasnt what I was looking for. After months of debating I finally decided to start looking again. I wanted to go back to Valley right away because of the amazing service I had received before, but their used inventory didnt match my criteria I looked elsewhere. That was a big mistake! After dealing with sales people that didnt listen to me and just not finding what I was needing, I pretty much gave up. I decided to try Valley one more time. When I got there Nic was busy with another customer so Joseph helped me out. Joseph was great and also fun to work with. He also appreciated my driving skills, so A+ in my book. He even told me that if they dont have a car Im looking for they can actually work to get it. I wish I had known that earlier because I wouldnt have wasted so much time looking elsewhere. At the end of the day Nic and Armin actually stayed late to get the paperwork completed and get my trade done. I really appreciated that as I didnt want to have to come back the next day. I just wanted to enjoy my new car! A+++ in my book! Side note: it was nice to see the calculator I had requested in my previous review for Nic was there, because it sure came in handy! Just as I was leaving we realized that one of my taillights was burned out, but because the service center was already closed for the night I would have to come back. But I didnt!! Because Nic actually picked up my car, got the light fixed, and brought it back to me all while I was at work. Truly goes to show that even after the sale the service is 5 stars!!! While I hope that I dont have to buy another car for a long time, I will definitely make Valley my first stop next time and I will tell others to look there as well! Now if only they had Apple watches to make all that mandatory texting they have to do between departments easier and would make for quicker customer service!
My wife and I went out to just look for a newer vehicle to purchase. Matt approached us first because everyone was busy. He got to know us. He was very friendly and helped answer many questions. We test-drove multiple vehicles with his help and decided to discuss the Honda CRV. Matt introduced Nic, who continued the great service with his friendly smile and helpful attitude. It was a great experience. We bought it! Thank you
Tana & Michelle were both great to work with. Tana went above and beyond to help me get the vehicle I wanted. The car I was looking at had been sent to another dealer. She went out of her way to get it back so I could test drive it. I was also very impressed by her technical knowledge of the car. She had an answer to any question/concern that I had. She definitely made my car buying experience a lot less stressful. Michelle was great when filling out all the paperwork. I liked that she was quick yet she took the time to make sure I actually understood what I was signing and the options that I had available.
As a woman, normally the purchase of a vehicle ranks right up there with a painful visit to the dentist. What an experience THIS was! I can NOT rate this experience highly enough! Professional, personable, and fair in a superb facility. Did not have ONE negative thing to say about Valley Imports. I love my new car and have every confidence that if I have questions or concerns, I can give a shout out and get answers with a smile.Give them a few moments of your time. You'll be glad you did!
I saw a vehicle that spiked my interest and went in to look at it and was so lucky to have been paired with Nic. From the moment he started helping me I felt very comfortable, he is extremely down to earth and easy to talk to. The entire staff treated me with the utmost respect. I have purchased a few other vehicles in Fargo in the past, and this was by far the best buying experience. The entire team worked hard to get me the vehicle I wanted at the price I could afford. I would recommend Nic, and the entire staff to anyone and everyone, including my grandmother, they are so great!!!! Thank you so much, I am so happy with my new (used) car :-)
