Valley Subaru

4.9
Overall Rating
Customer Service: 5 Buying Process: 5 Overall Facilities: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4.9 Overall Experience: 5


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Great experience buying my Outback.
5
cac4 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Buying a car at this point wasn't really in my plans but Subaru is the car I love and the staff at Valley were great to work with. Frank Smith helped in so many ways and was patient, working hard to make my buying experience the best. Everyone I dealt with was focused on helping me. I would definitely go back to Valley Subaru and work with Frank and the Valley team.

Valley Subaru
5
Whit680 on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great customer service and pleasant buying experience! Look forward to enjoying my new ride and continuing the service experience with Valley Subaru. Thanks once again!

Second time just as nice...
5
amethystacres on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This was our second buying experience at Valley Subaru and it was just as pleasant as the first time. Caroluce definitely went the extra mile to make sure we were happy with our 2017 Forester and we look forward to a long term relationship with her and the dealership.

Car buying made easy
5
Daniel Crofts on 11/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

First time buying a new car from a dealership and was impressed by Frank's knowledge and willingness to help me through the process. He went above and beyond in explaining to me the ins and outs of the 2017 Outback I was looking at, and all of the technology that it came with. The whole staff at Valley Subaru made me feel welcomed and I walked away happy with my purchase and with a car I knew would be dependable and durable. I look forward to continuing the relationship in the future.

All-around A+
5
hcb on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

From the time I walked in the door on my first visit, I was greeted enthusiastically and with respect. Everyone with whom I came in contact (service personnel, business office, sales force) were gracious, patient with explanations, and truly nice to be around. The original visit was for service of my 2007 Forester - which I ended up trading in for a new CrossTrek. Being an 81 year old widow and buying a car is not something dreams are made of - but Keith Garner and the crew made it a very pleasant experience. Jesse made the USAA buyers service an easy process and gave me a few minutes of requested time alone with my daughter to decide regarding add-ons. I look forward to our continuing relationship.

A very pleasant buying experience...
5
Mark & Laura Hackett on 11/26/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My wife and I don't buy a lot of vehicles, but were very impressed and pleased with both Frank Smith and Valley Subaru. Both went the extra mile making sure we were comfortable with our selection and purchase of our new Subaru Forester. We both went away feeling good that this new car will give us the same dependability that our 2000 Subaru Outback had since buying it back in 2005. We felt that Frank went the extra mile to bring us "up too speed" on the new technology that is prevalent on the newer models.

I Was treated very nice when purchased My 2017 Foster Subar
5
MeandMe on 11/22/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I'm Very Pleased With 2017 Subaru Foster. It a wonderful choice, Thank You Chris. The Dealer Ship was a great place to purchase a New Car.

Great experience!
5
gerryberry393 on 11/22/2016
Friendliness: 5 Pricing: 5 Overall Experience: 5

Friendly, knowledgeable staff made us feel relaxed and welcome during our car buying experience.We used TruCar online to find the vehicle with the options we wanted for the best value.

Subaru WRX
5
Jennifer on 11/21/2016
Friendliness: 5 Pricing: 5 Overall Experience: 5

My sales person Patrick was great about answering my questions..Lots to cars to selection from on the lot..Jessi is equally as awesome as Patrick.

VERY PLEASED!
5
jenphilgib on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My experience was phenomenal and they treated my daughters wonderfully! They fed them lunch and entertained them with balloons and hugs. Glad I chose Valley!

GO TO ALL DEALER LISTING