Volkswagen of Duluth

4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.4 Quality Of Repair: 5 Overall Facilities: 4.8


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Polite friendly and respectful. Great staff.
4
Deborah on 01/21/2014
Customer Service: 4 Buying Process: 4 Overall Facilities: 4

Not sure why this won't let me give a five star rating but I feel they deserve one. Great people wasn't planning on buying a new car but am really glad I did. Eric my salesman was greet as was the manager Jeff I believe his name was. They went beyond helpful by a long shot. I've bought three other new vehicles from three various companies. But if the service keeps up as this experience has I'm sticking with volkswagon from now on

Erik was the best!
5
LD on 10/08/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Greatest car buying experience of my life! Erik listened to what my needs where and Steve worked miracles in securing financing for me! Best team EVER!

Friendly, and fun!
5
Marilyn on 10/02/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Love my "new" used vehicle. The people at VW made me feel like I was their most important customer! They were easy to work with - did some dealing!

Eric was great!
5
MP on 10/01/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Best buying experience I have ever had! Told Eric exactly what I wanted and that is what he got me. I would recommend Eric and VW of Duluth too all of my family and friends!

VW of Duluth is Awesome!!!!!
5
Bob & Cheryl Newton on 09/30/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

We bought 1 new car & 2 used cars at VW of Duluth & had a great experience with everyone from our salesperson, Eric, to the GM & financial people!!! We were treated wonderfully & will definately be back!!!

Great car buying experience
5
Colin Steffen on 09/27/2013
Customer Service: 5 Buying Process: 5

I found everyone at the dealership to be very professional. There was a shared service attitude among all the them. I would buy another car there! Colin Steffen

Great Salespeople to Deal With!
4.7
Mark B on 09/26/2013
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

Found the buying experience easy to navigate. Completely satisfied with my purchase.

nice people not good at educating
2.3
customer on 09/25/2013
Customer Service: 1 Buying Process: 1 Overall Facilities: 5

Leased 2 vehicles and just didn't educated me enough on how the oil check ups work I was told one thing to get it sold then when I needed to take advantage of it it couldn't happen. I love my car cause I picked it out. They didnt sell me it. No follow ups so no reason to recommend to anyone.

Very good car buying experience.
4.7
REW on 09/25/2013
Customer Service: 5 Buying Process: 4 Overall Facilities: 5

I was very happy with the way I was treated at VW of Duluth and very satisfied with the deal I received. We've had our 2012 Honda Civic for almost two weeks now and both my wife and I are very pleased.

Vechicle Lease
5
Andrew on 09/25/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great and easy transaction. Excellent overall staff members.

GO TO ALL DEALER LISTING