Volvo Cars of Louisville

4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Excellent service
5
Dmitri on 11/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Completed 10K mile service and all warranty recalls in 3 hours, including complimentary car wash. Great job! Will definitely recommend Volvo of Louisville to my friends and family.

Review for Volvo of Louisville
5
Ann Luckett on 10/27/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Melissa is very knowledgeable & goes beyond expectations in caring for her customers. She is very good at what she does & truly an asset to your company.

Volvo rating
5
Jennifer Milton McReynolds on 10/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

They went out of thei way to both fix what was wrong with my car and to clean it. They kept me aware of every step taking place.

Repairs
5
Edith Allen on 10/18/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Michael Brown kept me well informed on the status of my repair

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5
Lynn Huether on 10/18/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I like working with Michael when I bring my car in for service. He always makes sure I understand the services my vehicle is needing.

Great service!
5
Erin Aghamehdi on 10/17/2016
Customer Service: 5 Overall Facilities: 5

I always have a great experience when I leave my car with Michael. He is truely an exceptional member of your team!

Phenomenal Customer Service Experience
4.3
Phyllis on 10/17/2016
Customer Service: 5 Quality Of Repair: 4 Overall Facilities: 4

Phenomenal, professional dealership. Service department provided best customer service experience family has ever received. Top notch facilities with attention to details to vehicle, ensuring quality workmanship. Quoted exact price of work along with total time of service time. Customer focused dealership with focus on excellence.

Wonderful and kind service!
5
Contessa Vick on 10/13/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Michael was amazing. He assisted in all parts of getting my XC60 serviced. He helped when I needed a loaner for the night. Definitely recommend Volovo of Louisville!

Service Visit
5
John Brandon on 10/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Fully satisfied with service visit. Plan to continue to use dealer for maintenance and repair.

Michael Bolden
5
Michael Bolden on 10/06/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Always have a good experience when I go into the Volvo dealership to have my car serviced. Everybody is courteous helpful kind and very patient. I'm especially thankful that they give me all the information about my car that needs to be serviced.

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