Volvo of San Antonio
Ms. Lauren Dennis was our sales representative for the purchase of a 2017 Volvo XC90. Lauren was very knowledgeable of the product, attentive and respectful during the process, and responsive to our needs. This vehicle was a birthday gift for my wife, who wanted a specific color and option package. Lauren and Peter were able to match these specifications with a vehicle still in Sweden and get us the exact car that we wanted. The entire experience was the best we've ever had in 40+ years of car buying. This is quality customer service coupled with an excellent automotive product!
Reliable, trustworthy service department. The staff are over-the-top helpful! I feel confident in recommending them to anyone who is looking to service their Volvo.
Mr. Lozano was our sale representative for the purchase of a Volvo XC90. Mr. Lozano was very respectful and took his time to explain all the features of the vehicle. Negotiation process was handle via email and over the phone. What I felt comfortable, is that at no given moment, I felt pressure by Mr. Lozano. He was very attentative and responsive
Hate car shopping! This was probably the best experience we've had. Salesmen were not pushy but attentive and really listened to what we wanted. Great overall experience.
Service was fine but when we got the car returned the j cleaning of the car was not good! Nothing like the first time . I had to reclean all the windows. Also, they somehow put a big scratch in the leather steering wheel!
No haggling, honest salesmen. Helpful and informative. Enjoyable and easy purchasing experience. Got the car of my wife's dreams. Look forward to working with them in the future.
The service we received from each person was excellent and beyond our expectations. The sales staff, the support staff, service person all were very helpful and congenial. The car is superb and the experience has been beyond our expectations.
Brought my Volvo in for its checkup that was due. Kelli met me and was very friendly. They gave mea loaner car so that I could run my errands in San Antonio as I live in New Braunfels. The only thing about the time it took was that I brought the car back at 4 pm and they said they just needed to washmy car and I could be on my way. Apparently there was only one person to do that so it was anhour later that I finally got my car back. Otherwise, my experience was fine.
I don't own Volvo but discovered TX DPS listed them as inspection station. I was pleasantly surprised to find they were extremely friendly, took my car in and completed my inspection within 30 minutes. Even though I wasn't a Volvo customer, they offered me water and refreshements. I had even called a Valvoline inspection station 5 miles away and was told their wait for inspection was 45 minutes at least.
I had to take my car at to the shop due to some flaws in the interior and exterior. They addressed them promptly. Thanks Joel Lozano for your help!
