White Allen European Auto Group

4.5
Overall Rating
Customer Service: 4.5 Buying Process: 4.7 Quality Of Repair: 4.4 Overall Facilities: 4.7 Quality Of Work: 4.2 Friendliness: 4.4 Pricing: 4 Overall Experience: 4.4


By clicking the button, you agree to our submitted.

Great service
2.2
Very Satisfied on 11/26/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 3 Overall Experience: 5

The service team is always great. In particular, Angelina is responsive and helpful. Appreciate the updates. My car has 230K miles on it and the team treats it like a new vehicle.

Great Service!
4.8
Happy Audi Owner on 11/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I'm always pleased with the service I receive from White-Allen/Audi. Scotty is always willing to go above and beyond to accommodate a last minute request for service.

Service
5
lynwil26 on 11/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was greeted immediately upon entering the facility and was given a nice vehicle to use during the day. The entire experience was pleasant one.

No stress and no pressure experience
5
Jared Case on 11/16/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I'd been shopping around for a lease and I knew my search was over after working with Jordan. I explained what I was interested in and the price point I needed to stick to and he made the entire process simple and fun. The facilities are in line with the products they offer at the White Allen group. I leased new model year Volkswagen, and had the luxury of browsing the Audi/Porsche lineup further down the showroom while I waited. I had been wanting to made the switch to a German engineered car for some time, and the current models are competitively priced for the options they offer. While I'm happy to be done with the task of finding a new car, I'd have no problem doing it again with Jordan and crew.

GREAT service!
5
Beetle '06 on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great service...Angie Basore greeted me by name, Beetle returned at the projected time, and washed to boot. Requested belly pan estimate provided. Outstanding experience!

Superb Service!!!
5
MFactor on 11/13/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I live in Columbus, but found an excellent deal at White Allen Auto Group in Dayton. speaking with Jordan over the phone, he agreed to not only send pictures to my phone, but also check for any minor items the website didn't pick up on! Feeling more confident about making the hour and a half drive, the vehicle was washed and ready for us when we arrived, along with warm and friendly greetings from Jordan and the staff. After test driving and going through financing this dealership is well worth the drive and I would recommend to anyone looking to buy a new or used vehicle!!!

Katina at Audi Service
5
Brydgett on 11/06/2016
Customer Service: 5 Quality Of Repair: 5

Katina was exceptional. She was timely in returning calls and providing information about what the car needed. She was also patient while we determined how we would proceed. She was friendly and really interested in providing us with the best service possible.

Headlight problem with a 2000 XJ8
1
Tom Virgallito on 11/04/2016
Customer Service: 1 Quality Of Repair: 1 Overall Facilities: 1

Service manager / technician resolved the lighting problem in less than 30 minutes and us out of the dealership in thirty minutes.;

James Schluter
4
James Schluter on 11/02/2016
Customer Service: 5 Buying Process: 3

An electronic transfer of funds would have made things much easier, but I initially was told you didn't do that. Almost a necessity in today's world

I would come back
4.8
AJ123 on 10/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I was traveling from TN to MI in My 2010 VW Jetta. Progressively awful noises from the rear of my car! My hubby studied my route and found this dealership on a Friday afternoon. They took me right away, new rotors and pads done within a few hours and I was off again. Thank you to all the kind people I encountered, Richard, Angie Jo and everyone else!

GO TO ALL DEALER LISTING