above average
5 Miles

Vehicle Details

Mileage: 5
Color: WHITE
Body Style: SUV
Transmission: Automatic
Engine: 6 Cyl
Drive Train: FWD
Fuel: GAS
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Information about Dealer

General Manager, Barry, "You didn't have the guts to buy....
JT on 10/04/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

MUST READ BEFORE GOING TO THIS DEALERSHIP -This was the most disappointing customer service experience I have witnessed first hand which ended with the GENERAL MANAGER, BARRY, telling me I didn't have the "GUTS" to buy the vehicle! Everything bad about the car buying experience still remains here. I drove a pre-owned Verano that smelled horribly and the dealership committed getting the smell out. I agreed to drive there again to check out the car before buying, however they had me drive there and didn't do anything to the car to just get me to buy it. They agreed again to clean and bomb it but before they did that ended up selling it to a Sales Manger at the store! Shady and unethical and I see I am by far the only one that has had this experience. There are plenty of other Buick dealers in the County, go to one of them.

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Overall Rating
4 / 10